Basic Info

Ibtesam Abdul Rasyid

4 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

Administrative specialist at Unicharm Middle East & North Africa Hygienic Industries S.A.E

Experience Details

Administrative specialist

Administration

Experienced (Non-Manager)

* Greets and handles visitors at the company’s reception in a respectable manor.
* Handles customers and employees correspondence over the phone.
*Receives external and internal calls and direct it to the required person.
* Responsible for meeting rooms’ appointments and co-ordinations.
* Responsible for keeping meeting rooms neat, tidy and ready with all needed stationary for any sudden meeting or event.
* Receives shipments from couriers and deliver it to the specified employee/dept.
* Provides administrative assistance for all departments.
* Provides employees with assistance for their admin requests.
* Responsible for handling stationary requests and providing employees with needed items regularly.
* Performs monthly consumption report in order to determine the stationary usage rate to ensure efficient use of company resources.
* Responsible for monitoring administration department stores and control the in-out going goods especially stationary and kitchen items.
* Responsible for medical care system application in terms of :
o Issuing cards for new and existing employees.
o Supports to get medical approvals and reports for employees on time .
o Deletes resigned employees from the medical care service.
o Supports to communicates with the medical care company to get refunds for employees.
*Follow up the Admin purchase requests.
*Responsible for the Admin custody.
*Responds to any medical case and provide patients with the needed meditations.
*Presents monthly report covering the emergency cases that visited the clinic and the amount of medicines consumed.
*Handles chronic monthly prescriptions and follow up with the medical care company until receiving them on approved dates.
*Follow up the Admin staff uniform(Drivers, Buffet, Cleaner).
* Monitors factory hygiene regularly.
* Performs monthly performance report for all cleaning and drivers team.
* Monitors factory hygiene regularly.
* Performs monthly performance report for all cleaning and drivers team.
* Performs needed reports in a regular basis.


Company Details

Unicharm Middle East & North Africa Hygienic Industries S.A.E (multinational)

Cairo, Egypt

501-1000 employees

FMCG

www.unicharm.com.eg

Oct 2015 to present (1 year 10 months)
KG Coordinator at Trust International Schools

Experience Details

KG Coordinator

Administration

Manager

1. School policies and procedu


Company Details

Trust International Schools

Giza, Egypt

51-100 employees

Education

N/A

Jul 2013 to Sep 2015 (2 years 2 months)
English & Social Studies Teacher at Trust international Schools

Experience Details

English & Social Studies Teacher

Education/Teaching

Experienced (Non-Manager)

1. Teaches social studies and incorporates language skills, writing skills and critical learning procedures, utilizing the course of study adopted by the Board of Directors. (E) Social Studies Teacher 2
2. Instructs students in citizenship and basic subject matter as specified in state laws, regulations and District policies.
3. Develops clear and appropriate lesson plans and identifies instructional materials on a weekly basis (minimum). (E)
4. Selects, designs and organizes objectives, strategies and materials for teaching social studies, and incorporates research findings in the instructional program. (E)
5. Provides individualized and small group instruction (as necessary) to adapt the curriculum to the needs of each pupil. He/she will have the ability to teach at various levels of instruction, including advanced placement courses. Determines the appropriate pace for instruction related to students' abilities and explains material and subject content to students and parents. Differentiates instruction for students based upon need and works with students and other teachers in inclusive settings.
6. Establishes and maintains standards of behavior in the classroom and throughout the school to achieve a positive and functional learning atmosphere for students.
7. Evaluates students' academic and social growth, keeps appropriate records, prepares student progress reports, and provides accurate and constructive feedback to students and parents. (as necessary). (E)
8. Uses data to improve the learning and instruction process. (E)
9. Cooperates with other professional staff members to identify student needs and develop assessments to solve health, attitude and learning problems.
10. Creates an effective learning environment.
11. Participates in the selection of books and other instructional materials.
12. Supervises students in out-of-classroom activities during the assigned work day. (E)
13.Participates in curriculum development programs.
14. Participates in faculty committees, meetings and other faculty sponsored programs supporting the educational program.
15. Maintains professional competence through District sponsored in-service programs and approved professional development activities. (E)
16. Demonstrates regular and timely attendance. (E)
17. Is able to speak and write in a clear, concise manner. (E) Social Studies Teacher 3
18. Is able to lift a minimum of fifty (50) lbs. (E)
19. Collaborates and cooperates with other professional staff members and administrators in facilitating the delivery of the entire educational program to students, to include art, ESC, music, physical education, remedial and gifted programs.
20. Follows all Board policies, and building procedures and submits required information and reports within identified timelines. (E)
21. Performs other duties as may be assigned by the Building Principal, Superintendent or his/her designee.


Company Details

Trust international Schools

Giza, Egypt

51-100 employees

Education

N/A

Aug 2012 to Jul 2013 (11 months)
Customer Service agent at Vodafone UK

Experience Details

Customer Service agent

Customer Service/Support

Experienced (Non-Manager)

Handle British Customers inquires and complaints.
Log customer details on the CRM.
Provide customer with accurate information and right solutions.
Performs other duties as assigned by management


Company Details

Vodafone UK

Giza, Egypt

501-1000 employees

Consumer Services

N/A

May 2012 to Jul 2012 (2 months)
Executive Secretary at El Shazly Casings Company

Experience Details

Executive Secretary

Administration

Experienced (Non-Manager)

Provide administrative and clerical support to departments or individuals.
Schedule meetings and arrange conference rooms.
Alert manager about cancelations or new meetings.
Manage travel and schedule.
Handle information requests.
Prepare correspondence and stuff mail into envelopes.
Arrange for outgoing mail and packages to be picked up.
Prepare statistical reports.
Manage spreadsheets.
Greet and receive visitor.
Prepare confidential and sensitive documents.
Coordinates office management activities.
Determine matters of top priority and handle accordingly.
Prepare agenda for meetings.
Takes and transcribes dictation.
Helps prepare office budget.
Plans events and volunteer activities.
Maintain office procedures.
Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.
Operate office equipment, such as photocopy machine and scanner.
Coordinate committees and task forces.
Relay directives, instructions and assignment to executives.
Receive and relay telephone messages.
Direct the general public to the appropriate staff member.
Maintain hard copy and electronic filing system.
Sign for UPS/Fed Ex/Airborne packages.
Helps the HR with the office works (vacation and salaries calculation for outsource employees)


Company Details

El Shazly Casings Company

Cairo, Egypt

51-100 employees

Food and Beverage Production

www.elshazlycasings.com

Oct 2011 to May 2012 (7 months)
Receptionist at Grand Hyatt Cairo Hotel

Experience Details

Receptionist

Hospitality/Hotels/Food Services

Manager

N/A


Company Details

Grand Hyatt Cairo Hotel

Cairo, Egypt

More then 1000 employees

Consumer Services , Healthcare and Medical Services, Airlines/Aviation

www.grandhyatt.com

Dec 2006 to Jul 2010 (3 years 7 months)

Achievements


i m very good in leading a team, team member, sociability

Education

Tourism and hotel management in Tourism Study

Education Details

Tourism and hotel management

Tourism Study

Helwan University Cairo, Egypt

C / Good / 65 - 75%

Tourism study

N/A

Helwan University Cairo
2003 - 2011
Tourism and hotel management in Tourism Study

Education Details

Tourism and hotel management

Tourism Study

Helwan University Cairo, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University Cairo
2003 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Indonesian School in Cairo

Egypt

2003

A / Excellent / 85 -100%

Indonesian School in Cairo

Indonesian School in Cairo
2003

Training and Courses

Training/Course Details

Managing the Time

Jun 2007

Hyatt website

N/A

Training/Course Details

Finance Essentials

Jun 2007

Hyatt website

N/A

Training/Course Details

Leading a Team

Jun 2007

Hyatt website

N/A

Training/Course Details

Budgeting

Jun 2007

Hyatt website

N/A

Training/Course Details

Coaching

Jun 2007

Hyatt website

N/A

Training/Course Details

Focusing on Your Customer

Jun 2007

Hyatt website

N/A

Training/Course Details

Giving & Receiving Feedback

Jun 2007

Hyatt website

N/A

This profile is fresh!
Last update 3 days ago.

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Profile Skills and Keywords

AdministrationAdministrative SpecialistAirlinesArabicAviationBudgetingCoachingComputer SkillsConsumer ServicesCustomer ServiceCustomer Service AgentEducationEnglishEnglish & Social Studies TeacherExecutive SecretaryFMCGFilmsFinance EssentialsFocusing On Your CustomerFood And Beverage ProductionFood ServicesGiving & Receiving FeedbackHandles StressHard WorkerHealthcare And Medical ServicesHospitalityKG CoordinatorLeaderLeading A TeamManaging The TimeMicrosoft OfficeOrganizerReadingReceptionistSpanishSupportTeam PlayerTourism StudyTravellingUnicharm Middle East & North Africa Hygienic Industries S.A.E

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Computer Skills

Computer Skills

: Advanced

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Customer Service

Customer Service

: Advanced

: High

:

3-5 years

Fields of Expertise

Receptionist

Receptionist

: Advanced

: High

:

3-5 years

administrative specialist

administrative specialist

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Organizer, Handles Stress, Team Player

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