Ibrahim Bahaa

Supply Chain ManagerFull Time

• Job Details:1-Plan & implement supply chain strategy from materials to finished products, & set the annual budget on the P&L accordingly. 2-Manage the supply chain team by setting objectives, motivating, monitoring team performance to ensure development for team members & performance. 3-Analyzing the process, identify gaps & bottlenecks, develop (SOPs) to ensure compliance related to key supply chain requirements such as, purchasing (foreign & local), logistics, distribution, inventory management & production planning. 4-Responsible on the negotiation with the existing and new vendors to sustain a steady feedstock at the best value. 5-Monitor logistics & distribution operations to ensure on-time deliveries are fulfillment. 6-Monitor inventory level to ensure product availability, safety stocks on hand while reducing slow-moving stocks, ensure receiving best service from the 3PL warehouse. 7-Lead cost optimization projects with providing excellent customer service. 8-Responsible on the local blending project & the toll manufacture mapping. 9-Effective reporting for top management regarding RM & service contracts, inventory level, distribution, production planning, Etc. 10-Collaborate with other departments (sales, finance & Marketing) to ensure smooth operations and alignment. 11-Set crisis management SOP covering possible risk may happen in all the cycle. 12-Monitor the documentation process across the supply chain different functions.

Supply Chain Order Operations SupervisorFull Time

• Job Details:1-Supervise the Supply Chain order operations team by setting objectives, motivating team members to ensure growth & development for team members & department performance 2-Maintain good communication and manage relationships with internal & External customers to ensure customer satisfaction 3-Monitor the order handling process, invoicing & delivery process to ensure better customer experience. 4- Monitor for the daily distribution plan & prioritizing our capacity with the 3PL for smooth order delivery to the customers. 5-Follow up on the open orders with the material planning upon the availability/shortage of goods through S&OP to enhance the delivery performance. 6-follow up on customer complains & ensure root cause resolution. 7-Responsible for planning optimization for more efficient replenishment of the high volatility products. 8-Follow up on returns & ensure compliance of the return SOP

Customer Service (Supply Chain) SupervisorFull Time

• Job Details:1-Supervise the decorative Customer Service team by setting objectives, motivating team members to ensure continuous growth and development. 2-Monitor the order handling and invoicing process in coordination with Finance, Sales & Supply Chain to maintain accurate data entry & invoicing. 3- Responsible for the daily distribution plan to ensure (dealers & B2B) Customers satisfaction by reaching the highest OTIF (On Time In Full) delivery ratio 4-Monitor and follow up the open orders by coordinating with the production, material planning , warehouse & other Supply Chain nodes upon the availability/shortage of finished goods to enhance the delivery performance. 5-Maintain the external & internal customer satisfaction by handling service complaints & returned material authorization to meet the customer (Dealers) expectations. 6-Daily & Weekly reports to operations department on the backlog & upcoming demand to ensure alignment of the operations for highest OTIF ratio