Ibrahim Salem

IT ManagerFull Time

• Job Details:• Risk assessment and risk management • Giving direction and guidance • Coaching and mentoring team members • Reviewing assignments for accuracy and quality • Delegating responsibilities • Coordinating application of software releases • Developing and executing company policies • Attending meetings, trainings or seminars • Manage information technology and computer systems • Planning, organizing, controlling and evaluating IT and electronic data operations • Managing IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance • Designing, developing, implementing and coordinating systems, policies and procedures • Ensuring security of data, network access and backup systems • Acting in alignment with user needs and system functionality to contribute to organizational policy • Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. • Maintaining organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. • Directing technological research by studying organization goals, strategies, practices, and user projects. • Completing projects by coordinating resources and timetables with user departments and data center. • Preserving assets by implementing disaster recovery and back-up procedures and information security and controlling structures. • Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. • Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.

IT senior System AdministratorFull Time

• Job Details:- Supporting LANs, WANs, network segments, Internet, and intranet systems. - Troubleshooting problems reported by users. - Making recommendations for future upgrades. - Evaluating and modifying system's performance. - Maintaining integrity of the network, servers’ deployment, and security. - Ensuring network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. - Designing and deploying networks. - Assigning routing protocols and routing table configuration. - Maintaining network servers such as file servers, VPNgateways, intrusion detection systems. - Administering servers, desktop computers, printers, routers, switches, firewalls, personal digital assistants, smartphones, software deployment, security updates and patches. - Install and configuring software and hardware - Monitoring performance and maintain systems according to requirements - Ensuring security through access controls, backups and firewalls - Upgrading systems and applications with new releases and models - Building an internal wiki with technical documentation, manuals and IT policies - Building infrastructure (Domain controller, file server, TMG server, Backup Server,Antivirus Server, DNS server, DHCP server and HyperV servers) - Routing and remote access by Microsoft Solutions & Cisco solutions - Responsible for availability and stability Projects - Diagnosing hardware and software problems, and replacing defective components. - Performing data backups and disaster recovery operations. - Assigning configuration of authentication and authorization of directory services. - Planning, coordinating, and implementing network security measures in order to protect data, software, and hardware. - Operating master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use. - Monitoring network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. - Maintaining logs related to network functions, as well as maintaining and repairing records. - Researching new technology, and implement it or recommend its implementation. - Coordinating with vendors and with company personnel in order to facilitate purchases - Managing call recordings servers and making periodic maintenance - Managing ticket system for users technical complains - Monitoring camera system

IT ManagerFull Time

• Job Details:• Risk assessment and risk management • Giving direction and guidance • Coaching and mentoring team members • Reviewing assignments for accuracy and quality • Delegating responsibilities • Coordinating application of software releases • Developing and executing company policies • Attending meetings, trainings or seminars • Manage information technology and computer systems • Planning, organizing, controlling and evaluating IT and electronic data operations • Managing IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance • Designing, developing, implementing and coordinating systems, policies and procedures • Ensuring security of data, network access and backup systems • Acting in alignment with user needs and system functionality to contribute to organizational policy • Maintaining staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. • Maintaining organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. • Directing technological research by studying organization goals, strategies, practices, and user projects. • Completing projects by coordinating resources and timetables with user departments and data center. • Preserving assets by implementing disaster recovery and back-up procedures and information security and controlling structures. • Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. • Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. • Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed.