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Ibrahim orabi

Call Center Agent at Panda Market

Cairo, Egypt

Work Experience

  • Call Center Agent

    Panda Market

    Dec 2023 - Present -1 yr, 6 months

    Egypt

    • Job Details:Take calls from clients, collect orders, confirm payment methods, and ensure delivery details are accurate. Increased customer satisfaction through friendly service and resolved issues quickly.

  • Order Picker

    Seoudi Market

    Jan 2021 - Sep 2023 -2 yrs, 8 months

    Egypt

    • Job Details:Worked as an order picker, using a PDA to scan items and prepare orders for delivery. Ensured high-quality product handling and had extensive knowledge of supermarket items.

  • Pastry Chef Assistant

    Salle Sucree

    Aug 2020 - Sep 2021 -1 yr, 1 month

    Egypt

    • Job Details:Crafted pastries and baked goods, maintained cleanliness in the kitchen, and adhered to health and safety standards. Collaborated effectively in a team environment.

    • Education

    • Bachelor's Degree in Hotel and Tourism

      Helwan University

      Jan 2018 

    Skills

    • Customer Service
    • order management
    • Baking Techniques
    • Food quality control
    • Teamwork
    • Communication
    • Problem Solving
    • work under pressure
    • loyalty

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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