ibrahim Zaki

Retail Customer ServiceFull Time

• Job Details:• Bills payment (utility bills, telecom bills, subscription fees, taxes, fines etc.) • Making deposits on the Meeza card through POS machines • Preparing daily, weekly and monthly sales reports • Activate prepaid cards (Meeza card) • Promoting the products and services provided by e-Finance and the Egyptian Agricultural Bank • Generate sales from different channels of potential new clients to contribute to Bank’s profit, achieve and exceed the agreed upon target.

Sales agentFull Time

• Job Details:Handling customer inquiries and complaints Solving problems and escalating the issues to management when appropriate Educate the customer with vodafone products and services. Promote handsets and accessories. sell vodafone products & services to the customers Recommend products and services improvement Handling all multi-skills function (cash-inventory ) Prepare a variety of statues reports including activity, closing sheet, follow up and adherence to goals. Positive and effective involvement in implementing the retail plan. Handling all paper work which is reported to the different company departments

E- payment officerFull Time

• Job Details:• Using payroll data server E- finance company • Enter Employee salary data • Transferring Employee payroll to different banks • Retrieve incorrect payments from banks and the Postal Service • Preparing monthly and annual payroll reports • Issuance of new Credit Cards and replacement of lost employees