ibrahim gaber

Senior System AdministratorFull Time

• Job Details:Provide technical support; answering support queries either onsite or via phone or email or visit Take ownership of student and teachers problems and be proactive when dealing with ther issues Respond to inquiries from clients and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of Computer equipment by providing necessary training and advice Troubleshooting & Problem Solving of Workstation related problems Maintaining Asset Register of all IT equipment in IS Workshop and Department Managing and maintaining Workstations 7/8/10 Installation and Support of Network & Local Printers

IT MANAGERFull Time

• Job Details:+ Provide technical support; answering support queries either onsite or via phone or email. + Take ownership of user problems and be proactive when dealing with user issues. + Respond to inquiries from clients and help them resolve any hardware or software problems. + Maintain a log of any software or hardware problems detected. + Support users in the use of Computer equipment by providing necessary training and advice. + Troubleshooting & Problem Solving of Workstation related problems. + Maintaining Asset Register of all IT equipment in IS Workshop and Department. + Managing and maintaining Workstations 7/8/10. + Implementing workstations 7/8/10. + Implementing & Support of MS Office 2000 & 2013 products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint. + Installation and Support of Network & Local Printers. + Build an internal wiki with technical documentation, manuals and IT policies + Plan, organize, control and evaluate IT and electronic data operations + Ensure security of data, network access and backup systems + Maintain work for CCTV Infrastructure

SENIOR SYSTEM ADMINFull Time

• Job Details:+ Provide technical support; answering support queries either onsite or via phone or email. + Take ownership of user problems and be proactive when dealing with user issues. + Respond to inquiries from clients and help them resolve any hardware or software problems. + Maintain a log of any software or hardware problems detected. + Support users in the use of Computer equipment by providing necessary training and advice. + Troubleshooting & Problem Solving of Workstation related problems. + Maintaining Asset Register of all IT equipment in IS Workshop and Department. + Managing and maintaining Workstations 7/8/10. + Implementing workstations 7/8/10. + Implementing & Support of MS Office 2000 & 2013 products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint. + Installation and Support of Network & Local Printers. + Build an internal wiki with technical documentation, manuals and IT policies + Plan, organize, control and evaluate IT and electronic data operations + Ensure security of data, network access and backup systems + Maintain work for CCTV Infrastructure