IE

ibrahim elnaggar

Front Desk Specialist - Receptionist at Marriott

Waili, Cairo, Egypt

Work Experience

  • Operation AgentFull Time

    Webbeds

    Dec 2022 - Present -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:Responsible to answer all inquiries ensuring that every customer is served in an efficient,  Completing calls & emails in a manner that maintains quality and quantity.  Handling daily correspondence. Responds to inquiries and makes reservations if needed.  Performing inbound and outbound calls to assist the customer with past, current, and future bookings.
  • Customer Support AdvisorFull Time

    Raya Contact Center

    Feb 2022 - Aug 2022 -6 months

    Egypt , Cairo

    • Job Details:etisalat emirats
  • Front Desk Specialist - ReceptionistFull Time

    Marriott

    May 2015 - Present -10 yrs, 2 months

    • Education

      • Bachelor's Degree in Hotel management

        Suez Canal University (SCU)

        Jan 2010 

      Skills

      • Reservation
      • Office management
      • Customer Service
      • Hospitality

      Languages

      • Arabic

        Fluent
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