ID

Ibrahim Desouky

Cabin Crew Instructor at Air Arabia

Wiesbaden

Work Experience

  • Cabin Crew Instructor

    Air Arabia

    Oct 2019 - Present -5 yrs, 7 months

    • Job Details:Conduct safety and security training for cabin crew, ensuring compliance with aviation regulations. Resolve in-flight passenger issues and deliver exceptional customer service. Develop training materials using Microsoft PowerPoint and Zoom.

  • Ground Operations Officer

    Aero Services Egypt

    Apr 2018 - Sep 2019 -1 yr, 5 months

    • Job Details:Managed flight logistics and coordinated ground operations for passenger safety.

  • Complaint Representative

    Arab African International Bank

    Mar 2015 - Mar 2018 -3 yrs

    • Job Details:Addressed customer complaints and provided solutions to enhance satisfaction.

  • Host

    Scalini Restaurant

    Jun 2014 - Jan 2015 -7 months

    • Job Details:Ensure to welcome all the restaurant guests and familiarize them with it to choose the preferred place to stay.

    • Skills

    • Customer Service
    • Time Management
    • Computer Literacy
    • Microsoft Word
    • Leadership
    • Communication skills
    • Restaurant Experience
    • food service
    • guest services
    • Documentation review
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