ibrahim Ayman Elshimi

Technical Support EngineerFull Time

• Job Details:● Delivered expert technical support for UPS products and services to customers across South Africa, Saudi Arabia, Egypt, Bahrain, Gulf countries, and Nepal, efficiently resolving over a quantifiable number, of 90% of reported issues. ● Diagnosed and resolved complex technical problems, ensuring minimal system downtime. ● Utilized bilingual communication skills in English and Arabic to provide clear guidance and maintain high customer satisfaction rates.

Embedded System TraineeInternship

• Job Details:GRAD Project: V2V Communication Protocol used in ADAS Advanced Driving Assistant System Embedded System ● An Adaptive Cruise control System that adjusts a vehicle's speed to maintain a safe following distance between each vehicle, utilization of two microcontrollers AVR atmega32 and ARM cortex m4 used in two vehicles by sharing the data using Bluetooth modules with the usage of UART communication protocol in both microcontrollers and An Feature

PLC developerInternship

• Job Details:Programmed and maintained Siemens Programmable Logic Controllers (PLCs) for industrial automation applications. This experience encompasses controlling machinery and processes within factory production lines.