IA

Ibrahim Abdelrahman

technical support engineer

Cairo, Egypt

Work Experience

  • technical support engineer

    pan marine

    Feb 2024 - Apr 2024 -2 months

    Egypt

    • Job Details:provide comprehensive technical support, troubleshooting hardware, software, and network issues to ensure customer satisfaction and efficient resolution. manage user accounts and hardware using active directory.

  • network engineer

    telecom egypt

    Jan 2023 - Feb 2023 -1 month

    Egypt

    • Job Details:mobile package course, 2g, 3g, 4g network architecture

    • Education

    • Bachelor's Degree in communication and electronics engineering

      Ain Shams University (ASU)

      Jan 2017 - Jan 2023 - 6 yr

    Skills

    • MCSA
    • Windows Server
    • CCNA Routing & Switching

    Languages

    • Arabic

      Advanced

    • English

      Advanced
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