islam mohamed elbadry

Retail Sales SupervisorFull Time

• Job Details:Retail Sales Supervisor (Act as a Manager ) "Delegation Managers" Sales, Customer Service , Handling Complaints , Inventory and warehouse Manage and lead shifts , Handling Cash , Achieve targets Serving customer and satisfy his\her needs in a variable services and products and i learn more than serving , as i learn handling all kind of complaints and work to heal any bad experience could reach to the customer .. Also handling and coaching my team and satisfy them needs is more than important to give them the motivation to reach to the top of the performance which is will affect goodly on our customers

Retail Sales SupervisorFull Time

• Job Details:Retail Sales Excuitive then Retail Sales Superviosr Sales, Customer Service , Handling Complaints , Inventory and warehouse Manage and lead shifts , Handling Cash , Achieve targets Serving customer and satisfy his\her needs in a variable services and products and i learn more than serving , as i learn handling all kind of complaints and work to heal any bad experience could reach to the customer .. Also handling and coaching my team and satisfy them needs is more than important to give them the motivation to reach to the top of the performance which is will affect goodly on our customers

Team LeaderFull Time

• Job Details:At the first i was a normal call center agent but after aroud 3 months i promoted to be a team leader A team from 20 agent under my control to direct them to reach to the top of customer satisfaction specially while we was serving the high value customers which is need a special treatment Also I was the responsable to coach my team and give them the trainings that i already take it from HR and Training team Quality : I was tracking my team quality Product knowledge : A weekly quiz setting by me on a monthly basis Schedule : Arranging staff schedule