Ibrahim Mustafa Elbehery

Sales & Marketing ExecutiveFull Time

• Job Details:Responsible for selling and promoting the company’s products, responding to clients' queries, and providing advice and support on a range of product related issues. Haneen is a modern technology enterprise where we build creative business models for commercializing innovative ideas that solve human problems through complete product development lifecycle and sustainable business operations .  Generate new mobile app white labeling sales through selective customer targeting.  Determine customer requirements and expectations in order to recommend specific mobile application feature and functional solutions.  Provide prospects with product and technical information in a timely manner.  Recommend alternate digital products based on budget or required specifications.  Accurately and proactively process each stage of the customer transaction (pitch, feedback, quote, and contract).  Obtain accurate information from team and 3rd party vendors relating to production schedule and expected delivery dates.

Senior Operations CoordinatorFull Time

• Job Details:Responsible for leading, directing and managing all club operations ( Beach, Chalets, Wedding halls, Bowling center and Restaurant) to ensure consistently high levels of service, profitability and compliance.  Planning, assigning and directing work, appraising performance, rewarding and disciplining team members, addressing complaints and resolving operational and administrative problems.  Reviewing how various departments within the club interact, share information, deal with customers.  Making recommendations on how to increase efficiency, in order to save money and improve customer satisfaction.  Working with people at various levels in each department to gather information and see how they do their jobs.  Developing training procedures and guidelines on how to perform duties better.  Keeping management informed of trouble spots in advance before major problems occur, and proposing cost-effective solutions.  Ensure a clean, safe, hazard-free work environment within scope of responsibility.  Perform all related and compatible duties as assigned.

Service EngineerInternship

• Job Details:Responsible for performing all assigned vehicle repair and maintenance work in accordance with Mercedes Commercial Vehicles (MCV) standards.  How to advise customers about necessary service for routine maintenance.  How to identify a mechanical problem by questioning the customer or doing a visual inspection.  How to negotiate with customers about inspection results, recommend corrective procedures, and how to prepare work order for needed repairs.  How to write a brief description of the problem on the repair order to help the mechanic locate the problem.  How to explain the work performed and the charges to the customer, and how to handle customer complaints.