
AHMED FAROUK HUSSIEN
i hope find a good job
Masr Al Qadima, Cairo, EgyptWork Experience
customer service agentFull Time
Etisalat
Oct 2014 - Oct 2015 -1 yr
Egypt , Cairo
- Job Details:- High technical and trouble shooting skills. - High Analytical Skills. - Ability to think out of the box. - External Market knowledge. - Excellent sales and telemarketing skills. - Excellent computer skills. - Excellent negotiation and listening skills - Creative problem solver and decisions maker. - Excellent command of English language. - Strong interpersonal skills. - Flexible team player with ability to work on own initiative and consistently meet demanding deadlines. - Must be able to display a capacity for problem solving - Ability to handle multiple tasks. - Capability to work under high pressure with positive attitude. - Team oriented, and able to operate with an ideal team spirit. - Dynamic, creative and self-motivated. - Excellent knowledge of all Etisalat products and services
salesFull Time
SALEH
Feb 2009 - Jan 2011 -1 yr, 11 months
Egypt , Cairo
- Job Details:design and develop marketing materials including advertisements and brochures liaise and correspond with outside vendors and suppliers monitor production of marketing materials oversee distribution of marketing materials draft press and media releases liaise with public relations and media contacts help prepare and conduct product presentations help plan, coordinate and participate in marketing events execute direct marketing campaigns prepare online marketing campaigns update company website and social media tools oversee loyalty and rewards programs conduct market research monitor competitive activity and market trends monitor and assess customer feedback maintain customer information via marketing database and CRM system collect and analyze sales data to prepare marketing reports track, coordinate and assemble data to measure outcomes of marketing programs communicate with sales and production regarding product and pricing changes maintain promotional materials inventory maintain archive of marketing materials ensure marketing activities comply with state and federal regulations
DATA ENTRYFull Time
ABO ZEKRY
Aug 2005 - Feb 2009 -3 yrs, 6 months
Egypt , Cairo
- Job Details:check source documents for accuracy verify data and correct data where necessary obtain further information for incomplete documents update data and delete unnecessary files combine and rearrange data from source documents where required enter data from source documents into prescribed computer database, files and forms transcribe information into required electronic format scan documents into document management systems or databases check completed work for accuracy store completed documents in designated locations maintain logbooks or records of activities and tasks respond to requests for information and access relevant files print information when required comply with data integrity and security policies maintain own office equipment and stationery supplies
Education
The Academy For Computer Sience in computer scince
Minia UniversityJan 2011 - Jan 2013 - 2 yr
High School - Thanaweya Amma
al-fostat militaryJan 2000
Achievements
gradrute from The Academy For Computer Sience Degree V.Good Learning many Applications on computer playing KUNG FU, TAI KONDO, BODYBUILDING Speculation in the stock market,Investment farmland Doing side projects such as the creation of PlayStation store and work on extra profit by this shop and set up its own maintenance business Learning Course maintenance of computer and laptop Work in the maintenance of all kinds, particularly PC and PlayStation all publications Electronics I have achievements as customer service agent at Etisalat (2014 - 2015) I have achievements as Administrative at Administrative (2011 - 2013) I have achievements as sales at SALEH (2009 - 2011) I have achievements as DATA ENTRY at ABO ZEKRY (2005 - 2009)
Skills
- IT Skills: WIN XP,7,8 ,10 excellent office 2003,2007,2010: V. Good Internet: V. Good Photoshop: Good Network: Good Siebel And Oracle V. Good
- Customer service agent
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Windows
- Internet
- Microsoft Office
- win xp
- win mellenum
Languages
Arabic
FluentEnglish
AdvancedFrench
Advanced
Training & Certifications
maintenance
smoha·2010maintenance
smoha academy·2009