Basic Info

Hussein Mahmoud

1 year

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical Support at Teleperformance

Experience Details

Technical Support

IT/Software Development

Experienced (Non-Manager)

I work as a Technical Support agent. Also in charge of an important escalation application. I was awarded the professionalism pin from our company CEO. Beside the previous I am handling the premier & enterprise warranty beside other normal ones. I was assigned to track the project by a report that contains all the info required to rate the whole year.


Company Details

Teleperformance (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

N/A

Sep 2012 to present (5 years 3 months)
Head Marshal at Radix Motorsport and development

Experience Details

Head Marshal

Project/Program Management

Manager

Head marshal is responsible for the project sequence during the race. Make sure that marshals are doing thier role by scoring the penalties if found. The head marshal investigates the penalties and record approval accordingly. Responsible for track saftey.


Company Details

Radix Motorsport and development

Giza, Egypt

11-50 employees

Sports

N/A

Nov 2014 to present (3 years 1 month)
Operation Supervisor at Teleperformance

Experience Details

Operation Supervisor

Customer Service/Support

Manager

N/A


Company Details

Teleperformance (multinational)

Egypt

N/A

Consumer Electronics

N/A

Jan 2014 to present (3 years 11 months)
Business Assistant to the CEO at Teleperformance Egypt

Experience Details

Business Assistant to the CEO

Business Development

Experienced (Non-Manager)

N/A


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

http://eg.www.teleperformance.com/en-us/egypt

Nov 2016 to present (1 year 1 month)
Race Management member (volunteer) at Redbull Racing Egypt

Experience Details

Race Management member (volunteer)

Operations/Management

Experienced (Non-Manager)

N/A


Company Details

Redbull Racing Egypt

Cairo, Egypt

501-1000 employees

Automotive

N/A

Jan 2010 to present (7 years 11 months)
Investigations Supervisor - Client Operations Supervisor at Teleperformance Egypt

Experience Details

Investigations Supervisor - Client Operations Supervisor

Administration, Customer Service/Support

Manager

N/A


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Telecommunications

http://eg.www.teleperformance.com/en-us/egypt

Jan 2015 to Nov 2016 (1 year 10 months)

Education

College Diploma in Law

Education Details

College Diploma

Law

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman Expermental Language School

Egypt

2008

A / Excellent / 85 -100%

N/A

Orman Expermental Language School
2008

Certifications

Certificate details

Certified supervisor from STEPS program

Apr 2014

90% out of 100%

N/A

N/A

Teleperformance Group

N/A

Certificate details

Certified Engine management

Jan 2015

100% out of 100%

N/A

N/A

TPS Academy

N/A

Training and Courses

Training/Course Details

 System policy writing

Jan 2014

Teleperformance Group

N/A

Training/Course Details

 Email Business writing

Jan 2014

Teleperformance Group

N/A

Training/Course Details

 Stress Management course

Jan 2014

Teleperformance Group

N/A

Training/Course Details

 Social Media behavior Course

Jan 2014

Teleperformance Group

N/A

Training/Course Details

 Certified TOPS

Jan 2015

Teleperformance Group

N/A

Training/Course Details

Business Math

Jan 2015

Teleperformance Group

N/A

Training/Course Details

ECU control - After market ECU - Racing ECU management

May 2015

TPS Academy

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

? Certified TOPS? Email Business Writing? Social Media Behavior Course? Stress Management Course? System Policy WritingAdaptiveAdministrationAdobe PhotoshopAutmotive PhotographyAutomotiveAutomotive RacingAutomotive TuningBusinessBusiness Assistant To The CEOBusiness MathCertified Engine ManagementCertified Supervisor From STEPS ProgramCommunicatorComputer HardwareConsumer ElectronicsConsumer ServicesCustomer ServiceECU Control - After Market ECU - Racing ECU ManagementEnglishFlexibleFond Of Automotive IndustryFond Of Automotive Mechanical Engineering And Electrical EngineeringFreeLance Writing - AutomotiveFrenchHard WorkerHead MarshalITInteractiveInternetInvestigations Supervisor - Client Operations SupervisorLawLeaderLinuxManagementMicrosoft OfficeMicrosoft WindowsOperation SupervisorPhotographyProgram ManagementProjectRace Management MemberSoftware DevelopmentSportsSupportTechnical SupportTelecommunicationsTeleperformanceTeleperformance Egypt

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

3-5 years

Linux

Linux

: Advanced

: High

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

Photography

Photography

: Intermediate

: Extreme - I love it!

:

3-5 years

Computer Hardware

Computer Hardware

: Intermediate

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

1-3 years

Fields of Expertise

Photography

Photography

: Advanced

: High

:

3-5 years

FreeLance Writing - Automotive

FreeLance Writing - Automotive

: Advanced

: Extreme - I love it!

:

1-3 years

Automotive racing

Automotive racing

: Advanced

: Extreme - I love it!

:

3-5 years

Automotive Tuning

Automotive Tuning

: Advanced

: Extreme - I love it!

:

3-5 years

fond of automotive industry

fond of automotive industry

: Advanced

: Extreme - I love it!

:

1-3 years

Computer hardware

Computer hardware

: Advanced

: Extreme - I love it!

:

3-5 years

Law

Law

: Intermediate

: High

:

3-5 years

fond of automotive mechanical engineering and electrical engineering

fond of automotive mechanical engineering and electrical engineering

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Communicator, Hard worker, Flexible / Adaptive, Interactive

Online Presence

https://www.facebook.com/hussein.yasser.dgmhttps://twitter.com/#!/HusseinDGMhttps://www.facebook.com/dgm.team

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