HA
Houssam Aref
Service Delivery Manager at Bahrain STC & Zain Kuwait & Iraq Zain
EgyptWork Experience
Bahrain STC & Zain Kuwait & Iraq Zain
Oct 2022 - Present -2 yrs, 7 months
Egypt
- Job Details:Responsible for ensuring compliance with cyber security, information security, and internal & external compliance policies. Construct and communicate project business delivery metrics, manage customer relations, and oversee project service quality delivery.
Back Office Manager for LTE Wireless Integration & DWDM
Huawei Technologies
Jan 2018 - Sep 2022 -4 yrs, 8 months
Egypt
- Job Details:Managed day-to-day activities of the team, motivated team to achieve goals, developed timelines, delegated tasks, and conducted training.
Senior Wireless Integration Engineer
Huawei Technologies
Jan 2017 - Jan 2018 -1 yr
Egypt
- Job Details:Integrated and created 4G LTE sites, handled troubleshooting, and supervised installation and commissioning activities.
Huawei Technologies
Sep 2013 - Jan 2017 -3 yrs, 4 months
Egypt
- Job Details:Troubleshot and optimized 2G, 3G, and 4G cells, monitored KPIs, and handled customer complaints.
Education
Bachelor's Degree in Engineering
Helwan UniversityJan 2006
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate