Basic Info

Hossam Sayed

6 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Department Manager at APPAREL L.L.C

Experience Details

Department Manager

Sales/Retail, Fashion, Marketing/PR/Advertising

Manager

Greeting customers and determining their needs and wants.
Answering customers’ queries and concerns.
Advising customers on utilization and care of merchandise.
Showing the live working of merchandise.
Quoting prices and discounts.
Processes cash and card payments " Cashier "
Assisting in display of merchandise.
Maintaining sales records for inventory control.
Managing staff.
Hitting targets and implementing strategies to improve sales.
Stock control .
Hitting sales targets.
Account analysis.
Taking care of customer service including handling queries and complaints.
Recruiting and training new staff


Company Details

APPAREL L.L.C (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Retail, Food and Beverage Production, Consumer Services

www.appareluae.com

Mar 2014 to Feb 2016 (1 year 11 months)
Customer service at Fathallah Markets

Experience Details

Customer service

Hospitality/Hotels/Food Services, Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

Receiving customer complaints and listening to their issues..
Give them the necessary support.
Take feedback of the products and services from the customers.
Reporting all the complaints to the higher management.
Keeping in touch with the clients to make sure they are happy with the company products.


Company Details

Fathallah Markets

Alexandria, Egypt, Egypt

More than 1000 employees

Food and Beverage Production

N/A

May 2012 to Feb 2014 (1 year 9 months)

Education

Computer and Information Systems in Computer and Information Systems

Education Details

Computer and Information Systems

Computer and Information Systems

Abo Qir Higher Institute for Computer and Information Systems, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Abo Qir Higher Institute for Computer and Information Systems
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

E.N.C elekbal National College

Egypt

2006

B / Very Good / 75 - 85%

N/A

E.N.C elekbal National College
2006

Certifications

ICDL
Oct 2011

Certificate details

ICDL

Oct 2011

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Commercial Excel

Oct 2012

EAAC Arab professions

N/A

Training/Course Details

Graphic Designer

Feb 2013

EAAC Arab professions

N/A

Training/Course Details

ICDL

Aug 2011

Eybaa-UNESCO

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

APPAREL L.L.CAdobe After EffectsAdobe DreamweaverAdobe FlashAdobe IllustratorAdobe PhotoshopAdobe PrmiereArabicBusiness DevelopmentCoachingCommercial ExcelComputerComputer And Information SystemsConsumer ServicesCustomer ServersCustomer ServiceDepartment ManagerEnglishFashionFood And Beverage ProductionFood ServicesGraphic DesignGraphic DesignerHandles StressHospitalityICDLLeaderLeadershipMarketingNetworksOrganizerPeoplePhotographyProblem SolverRetailSalesSoftwareSupportTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Tools and Technologies

ICDL

ICDL

: Expert

: Extreme - I love it!

:

1-3 years

Software

Software

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

Less than 1 year

adobe Prmiere

adobe Prmiere

: Beginner

: Medium

:

Less than 1 year

Adobe After effects

Adobe After effects

: Beginner

: Medium

:

Less than 1 year

Adobe Dreamweaver

Adobe Dreamweaver

: Beginner

: Medium

:

Less than 1 year

Adobe Flash

Adobe Flash

: Beginner

: Medium

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Little knowledge

: Little

:

Less than 1 year

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

5-7 years

Customer servers

Customer servers

: Expert

: Extreme - I love it!

:

1-3 years

Networks

Networks

: Beginner

: Little

:

1-3 years

Graphic Design

Graphic Design

: Little knowledge

: Little

:

Less than 1 year

Key Skills

Leader, Organizer, Problem Solver, Handles Stress, Team Player

Online Presence

https://eg.linkedin.com/in/hossam-sayed-999b83a3https://www.facebook.com/hossamcachur7

I’m looking for work, please share my profile…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hossam's full profile and find more great talent and professionals to join your team.