Basic Info

Hossam ismail

8 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketing VAS Supervisor at Telemedia

Experience Details

Marketing VAS Supervisor

Marketing/PR/Advertising

Experienced (Non-Manager)

General Description:
Responsible for maximizing revenues for all VAS Accounts, developing and maintaining VAS Accounts to their full potential by constantly creating new and unique application that suit the theme of the media channels. Responsible for expanding regional footprint in terms of Short Code availability. Developing new VAS applications by constantly coordinating with their assigned VAS accounts.
Job responsibilities:
 Work closely with Creative Coordinator to develop new IVR & SMS application suitable for the diverse VAS Accounts available on a regional level.
 Create and sign connectivity contracts with assigned VAS Accounts.
 Create and sign IVR & SMS application contract with assigned VAS Accounts.
 Acquiring new short codes from the various VAS Providers on a local and regional level.
 Coordinate with already various VAS Providers to produce new IVR & SMS applications locally and regionally.
 Resolve Clients disputes.
 The week to week administration of the Clients activities.
 Daily, Weekly and monthly reports to Direct Manager.
 Monitoring of competition activities.
 Assist in the development and implementation of sales plan.
Job Qualifications;
 University Graduate (BA or any equivalent)
 Hand on experience in Sales, at least 2-3 years,
 Proven achievement sales records.
 English language, as minimum.
 PC skills.
 Male or female of age group (25-30 Yrs age).
 Highly motivated, high energy and goal oriented.
 Excellent Communication Skills

Job requirements:
 Good organizational and analytical skills;
 High Sales skills.
 Ability to work under pressure.
 Good Follow up Skills
 Good Data Analysis Skills
 Team player.
 Flexibility regarding work hours;
 Leader ship and motivation skills.
 Strong deadline orientation
 High Negotiation skills.
 Excellent knowledge of the SMS functionality.
 Excellent command of the English and Arabic languages (or any second language)


Company Details

Telemedia

Cairo, Egypt

11-50 employees

Telecommunications

N/A

Jul 2010 to present (6 years 5 months)
Team Leader at OSN

Experience Details

Team Leader

Customer Service/Support

Experienced (Non-Manager)

 Implementing an annual, semi-annual analytical system to increase network’s performance & efficiency all the way through transferring data into economical figures.
 Conducting market statistics through out extensive researches.
 Managing sales scorecards through different channels.
 Transferring raw data into economical figures.
 Initiated projects & developments for business profit as well as internal progress.
 Following up on high profile cases to insure that the company’s vision is well maintained.


Company Details

OSN (multinational)

Cairo, Egypt

101-500 employees

Consumer Services

N/A

Oct 2006 to Jun 2010 (3 years 8 months)

Education

BA in German

Education Details

BA

German, English

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman

Egypt

2001

A / Excellent / 85 -100%

N/A

Orman
2001

Certifications

TOEFL
Nov 2008

Certificate details

TOEFL

Nov 2008

N/A

N/A

N/A

AUC

General English, Advanced Level 2 (3 CEU) and achieved B attendance 12 out 12 sessions

Certificate details

Computer basics Diploma

Jun 2007

N/A

N/A

N/A

KIT Education Center

N/A

ICDL Certificate
Nov 2007

Certificate details

ICDL Certificate

Nov 2007

N/A

N/A

N/A

KIT Education Center

N/A

Training and Courses

Training/Course Details

 Mastering the Art of Management

Sep 2008

Innovative organization

 Mastering the Art of Management through Innovative organization (Agency of Florida University in Egypt)

Training/Course Details

kundendienst

Nov 2015

DEL

training im kundendienst in DEL

This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

? Mastering The Art Of ManagementAnalyticalComputer Basics DiplomaConsumer ServicesCustomer ServiceEnglishExecutorFootballGermanHard WorkerHistoryICDL CertificateKundendienstMarketingMarketing VAS SupervisorMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOSNPersistentReadingSupportSupportiveTOEFLTeam LeaderTelecommunicationsWatching TV

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

German

German

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

3-5 years

Fields of Expertise

customer service

customer service

: Intermediate

: High

:

3-5 years

Marketing

Marketing

: Intermediate

: High

:

3-5 years

Key Skills

Analytical, Executor, Hard worker, Persistent, Supportive

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