HS
hoda samra
CEO Assistant & Document Controller at El-Sewedy Utilities
Cairo, EgyptWork Experience
CEO Assistant & Document Controller
El-Sewedy Utilities
Jan 2022 - Present -3 yrs, 6 months
Egypt
- Job Details:Organize and manage CEO’s calendar, appointments, meetings, and travel arrangements. Handle internal and external communications on behalf of the CEO. Prepare reports, presentations, meeting agendas, and minutes. Coordinate inter-departmental meetings and ensure follow-ups on action items. Maintain document control systems, ensuring accurate versioning and compliance with standards. Manage flow of documents within the organization, ensuring accessibility and proper storage. Ensure documents meet company standards, industry regulations, and legal requirements. Support special projects by tracking deadlines and milestones.
El-Sewedy Utilities
Feb 2021 - Dec 2021 -10 months
Egypt
- Job Details:Delivered professional customer service and handled inquiries and complaints. Provided administrative support to multiple departments.
Etisalat Misr
Jun 2016 - Dec 2020 -4 yrs, 6 months
Egypt
- Job Details:Achieved sales targets and provided customer service for telecom clients.
Customer Support Representative
Orange Egypt
Jan 2014 - Dec 2015 -1 yr, 11 months
Egypt
- Job Details:Managed customer accounts and resolved service issues effectively.
Education
Bachelor's Degree in Mass Communication & Public Relations
Zagazig University (ZU)Jan 2008
Skills
Languages
Arabic
FluentEnglish
Fluent