HS

hoda samra

CEO Assistant & Document Controller at El-Sewedy Utilities

Cairo, Egypt

Work Experience

  • CEO Assistant & Document Controller

    El-Sewedy Utilities

    Jan 2022 - Present -3 yrs, 6 months

    Egypt

    • Job Details:Organize and manage CEO’s calendar, appointments, meetings, and travel arrangements. Handle internal and external communications on behalf of the CEO. Prepare reports, presentations, meeting agendas, and minutes. Coordinate inter-departmental meetings and ensure follow-ups on action items. Maintain document control systems, ensuring accurate versioning and compliance with standards. Manage flow of documents within the organization, ensuring accessibility and proper storage. Ensure documents meet company standards, industry regulations, and legal requirements. Support special projects by tracking deadlines and milestones.
  • Client Service Representative

    El-Sewedy Utilities

    Feb 2021 - Dec 2021 -10 months

    Egypt

    • Job Details:Delivered professional customer service and handled inquiries and complaints. Provided administrative support to multiple departments.
  • Sales Executive

    Etisalat Misr

    Jun 2016 - Dec 2020 -4 yrs, 6 months

    Egypt

    • Job Details:Achieved sales targets and provided customer service for telecom clients.
  • Customer Support Representative

    Orange Egypt

    Jan 2014 - Dec 2015 -1 yr, 11 months

    Egypt

    • Job Details:Managed customer accounts and resolved service issues effectively.
  • Education

    • Bachelor's Degree in Mass Communication & Public Relations

      Zagazig University (ZU)

      Jan 2008 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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