Hadeel Khattab

Assistant Data ManagerFreelance / Project

• Job Details: Researched the products provided by each supplier.  Prepared source data by compiling and sorting information.  Reviewed data for deficiencies.  Maintained data requirements by following data system techniques and procedures.  Reported the needed changes.

Community Management ExecutiveInternship

• Job Details: Liaised with and acted as the link between the client and the advertising agency by maintaining regular contact with both at all stages of the campaigns.  Remained in close communication with the clients to comprehend their needs and specifications.  Collaborated with colleagues to design creative campaigns according to the standards discussed with client.  Delivered final calendars for review.  Monitored the effectiveness of the campaigns.  Monitored the activities of the main competitors.  Responded to comments and customer queries in a timely manner.  Protected the brand image and increased the brand loyalty with the customers along with customers’ satisfaction.  Maintained the moderation guidelines and ensured they are up-to-date.  Maintained the social media editorial calendar and posting schedule.  Worked as an Account Executive and Community Management Executive for Zee.  Worked as a Community Management Executive for: Hayat, Almansour Holding, Kriss Beauty Salons, Almaza Bay, Labanita, No Limits Furniture, Boho Bun, Awan El Ward, and RevitaLash.

Editorial AssistantFull Time

• Job Details: Followed up on the editorial workflow using the CRM at all stages to ensure timely completion of the process.  Acted as a liaison between authors, editors, and reviewers during the whole review process.  Acted as a liaison between authors of accepted manuscripts and the Production Unit in order to ensure receiving all materials required to proceed with the production cycle.  Worked collaboratively with the Special Issues team in order to handle all cases related to the launched Special Issues.  Worked collaboratively with the Information Technology Department in order to resolve complaints of all users.