Basic Info

Heba Yassin

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Supervisor at BM Industry & Trading

Experience Details

Supervisor

Customer Service/Support

Senior Management (e.g. VP, CEO)

N/A


Company Details

BM Industry & Trading

Cairo, Egypt

51-100 employees

Engineering Services

N/A

Sep 2015 to present (1 year 3 months)
Trainer at Etisalat

Experience Details

Trainer

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Etisalat

Cairo, Egypt

N/A

Telecommunications

N/A

Jan 2014 to Nov 2014 (10 months)
Sales manager at El Masrya

Experience Details

Sales manager

Operations/Management

Manager

N/A


Company Details

El Masrya

Cairo, Egypt

N/A

Retail, Consumer Electronics , Electronics and Semiconductors

N/A

Mar 2010 to Dec 2013 (3 years 9 months)
Telesales at Sharp Al Araby

Experience Details

Telesales

Manufacturing/Production

Experienced (Non-Manager)

N/A


Company Details

Sharp Al Araby

Cairo, Egypt

More then 1000 employees

Manufacturing

N/A

Jun 2009 to Feb 2010 (8 months)

Education

commerce in Accounting

Education Details

commerce

Accounting, management, statistics

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting,economy, management, English,auditing, statistics, market.

N/A

Ain Shams University
2005 - 2009

Training and Courses

Training/Course Details

ICDL

Jan 2010

Misr Learn

Excellent at using Microsoft Office 2007-2010

Training/Course Details

English Course

Jan 2011

Berlitz

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveBusiness DevelopmentCall CenterConsumer ElectronicsCustomer CareCustomer ServiceElectronics And SemiconductorsEngineering ServicesEnglishEnglish CourseFlexibleHandles StressICDLInternetLeaderLearning New SkillsManagementManufacturingMicrosoft OfficeMusicNegotiatorOperationsProblem SolverProductionReadingRetailSalesSales ManagerSportsStatisticsSupervisorSupportTelecommunicationsTelesalesTrainerTravelingTyping

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Typing

Typing

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Care

Customer Care

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

customer care

customer care

: Expert

: Extreme - I love it!

:

More than 7 years

sales

sales

: Expert

: Extreme - I love it!

:

3-5 years

call center

call center

: Expert

: Extreme - I love it!

:

More than 7 years

accounting

accounting

: Intermediate

: Extreme - I love it!

:

Less than 1 year

management

management

: Intermediate

: Medium

:

5-7 years

Key Skills

Leader, Negotiator, Problem Solver, Flexible / Adaptive, Handles Stress

Online Presence

https://www.facebook.com/heba.yassin.733

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