Basic Info

Hinar Sayed

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

English Instructor at YAT Learning Solutions

Experience Details

English Instructor

Customer Service/Support, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

YAT Learning Solutions

Cairo, Egypt

101-500 employees

Education, Engineering Services

N/A

Sep 2014 to present (2 years 3 months)
Language Coordinator at Te and oT Group

Experience Details

Language Coordinator

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Coordinate All Language Training Process Aspects and liaise with other departments. Hire professional Trainers all around the Middle East and Africa, follow up with clients regarding their teaching process


Company Details

Te and oT Group (multinational)

Egypt

51-100 employees

Training and Coaching

te-ot-group.com

Sep 2015 to present (1 year 3 months)
Trainer at YAT Learning Solutions

Experience Details

Trainer

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

YAT Learning Solutions

Cairo, Egypt

101-500 employees

Education

N/A

Sep 2014 to Sep 2015 (1 year)
Admin Assistant at Kosheri, Rashed and Riad Law firm

Experience Details

Admin Assistant

Administration

Experienced (Non-Manager)

N/A


Company Details

Kosheri, Rashed and Riad Law firm

Cairo, Egypt

11-50 employees

Legal Services

N/A

Nov 2012 to Aug 2013 (9 months)
Admin Assistant to the Managing Partner at Kosheri,rashed&riad

Experience Details

Admin Assistant to the Managing Partner

Administration

Experienced (Non-Manager)

Manage Filing, sending and receiving e-mails, arranging meetings, phone calls and all Partners' schedules. also, book their flights


Company Details

Kosheri,rashed&riad

Cairo, Egypt

11-50 employees

Legal Services

N/A

Nov 2012 to Aug 2013 (9 months)
Invigilator at British Council

Experience Details

Invigilator

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

British Council (multinational)

Egypt

N/A

Education

N/A

May 2012 to Jul 2012 (2 months)
Examination Invigilator at British Council Egypt

Experience Details

Examination Invigilator

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

Observe students' exams and arranging exams' papers


Company Details

British Council Egypt

Egypt

501-1000 employees

Education

N/A

May 2012 to Jul 2012 (2 months)
International Account Avisor at Vodafone International Services

Experience Details

International Account Avisor

Customer Service/Support

Experienced (Non-Manager)

Handle and answer all British customers' queries related to bills and technical phone problems and advise of any information needed


Company Details

Vodafone International Services (multinational)

Egypt

More then 1000 employees

Telecommunications

N/A

Jan 2009 to Jul 2011 (2 years 6 months)
International account advisor at Vodafone International Services (VIS)

Experience Details

International account advisor

Customer Service/Support

Experienced (Non-Manager)

Receive customers queries and solve them according to terms and procedures


Company Details

Vodafone International Services (VIS)

Egypt

More then 1000 employees

Telecommunications

N/A

Jan 2009 to Jun 2011 (2 years 5 months)

Education

BA in English

Education Details

BA

English

Cairo University, Egypt

C / Good / 65 - 75%

English literature, English Civilization, Drama, Novel, Aesthetics, and linguistics

N/A

Cairo University
2004 - 2008
College Diploma in Science

Education Details

College Diploma

Science

El Mobtadian Experimental Language School, Egypt

A / Excellent / 85 -100%

N/A

N/A

El Mobtadian Experimental Language School
2001 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el mobtadian exp lang school

Egypt

2004

A / Excellent / 85 -100%

N/A

el mobtadian exp lang school
2004
This profile is fresh!
Last update 5 days ago.

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Profile Skills and Keywords

Admin AssistantAdmin Assistant To The Managing PartnerAdministrationArabicBritish CouncilCustomer CareCustomer ServiceCustomer-orientedEducationEngineering ServicesEnglishEnglish InstructorExamination InvigilatorExecutorGood Work Environments And Working Within TeamHandles StressInternational Account AdvisorInternational Account AvisorInternetInvigilatorLanguage CoordinatorLegal ServicesMicrosoft OfficePersistentScienceSupervisionSupportTe And OT GroupTeam PlayerTelecommunicationsTrainerTrainingTraining And CoachingVodafone International Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Customer Care

Customer Care

: Expert

: Extreme - I love it!

:

1-3 years

Supervision

Supervision

: Expert

: Extreme - I love it!

:

Less than 1 year

Training

Training

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Executor, Customer-oriented, Persistent, Handles Stress, Team Player

Online Presence

https://www.facebook.com/hinarshttps://twitter.com/hinarsabry

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