Hesham Shahin

Retail Sales Area Manager – B2C

• Job Details:Manage performance across multiple coastal branches, boosting regional sales. Lead pricing strategies and promotions, increasing revenue. Analyze sales trends and KPIs using Excel (pivot tables, dashboards). Coach and guide store managers to meet operational targets. Ensure smooth operations using systems.

Store Manager – Retail & Outlet B2C

• Job Details:Oversaw daily operations in high-traffic retail and outlet stores. Improved customer satisfaction through enhanced service delivery. Directed inventory, store layout, and visual merchandising. Managed and trained a team of staff, reducing turnover.

Sales Supervisor – B2B Sector

• Job Details:Supervised a sales team targeting corporate clients. Managed key B2B accounts with a 97% retention rate. Created sales proposals and performance reports. Collaborated with departments to deliver tailored solutions.