Basic Info

Hend hoseny

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical office engineer at DIGITAL COM Campany

Experience Details

Technical office engineer

Creative/Design/Art

Experienced (Non-Manager)

N/A


Company Details

DIGITAL COM Campany

cai, Egypt

51-100 employees

Engineering Services

N/A

Jun 2013 to Oct 2014 (1 year 4 months)
As technical support agent at Xceed

Experience Details

As technical support agent

Customer Service/Support

Experienced (Non-Manager)

technical support agent In (TE DATA account) the responsibilities of customer service (answer the call ,handle the technical problem of customers and finally try to solve the customer problem


Company Details

Xceed

Giza, Egypt

More then 1000 employees

Information Technology Services

N/A

May 2010 to Sep 2012 (2 years 4 months)

Education

Bachelor's Degree in communication engineer

Education Details

Bachelor's Degree

communication engineer

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2004 - 2009

Certifications

Certificate details

Microsoft Certified Solutions Associate 2012

Jan 2015

N/A

N/A

N/A

microsoft

N/A

Certificate details

Cisco Certified Network Associate

Jan 2015

N/A

N/A

N/A

N/A

Certificate details

Certified Ethical Hacker

Feb 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Microsoft Certified Solutions Associate 2012

Dec 2014

computek

N/A

Training/Course Details

CCNA Cisco Certified Network Associate

Jan 2015

computek

N/A

Training/Course Details

Certified Ethical Hacker

Feb 2015

computek

N/A

Training/Course Details

autocad

Sep 2010

cairo university

N/A

Training/Course Details

Microsoft office

Aug 2010

cairo university

N/A

Training/Course Details

CCNP Route 300-101

Aug 2016

Private

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicAs Technical Support AgentAutocadCCNA Cisco Certified Network AssociateCCNP Route 300-101Certified Ethical HackerCisco Certified Network AssociateCommunication EngineerCommunicatorCreativeCustomer ServiceDesignEngineering ServicesEnglishHard WorkerInformation Technology ServicesInteractiveMicrosoft Certified Solutions Associate 2012Microsoft OfficeOrganizerReading Books And Surving On The InternetSocialSupportSwimmingTechnical Office EngineerTechnical Support

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Intermediate

Fields of Expertise

technical support

technical support

: Advanced

: Medium

:

1-3 years

technical office engineer

technical office engineer

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Organizer, Social, Interactive

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