HF

HEMZA FEDSI

Sales Manager at Adidas Algéria

Jijel, Algeria

Work Experience

  • Sales Manager

    Adidas Algéria

    Sep 2022 - Present -2 yrs, 10 months

    Algeria

    • Job Details:Plan and implement effective sales strategies aligned with adidas's global and local goals. Lead, train, and motivate the sales team to achieve targets. Analyze market trends, customer behavior, and competitor activities.

  • Sales Coordinator

    Hyundai Showroom

    Aug 2019 - Aug 2022 -3 yrs

    Algeria

    • Job Details:Assist the sales team with day-to-day operations and customer follow-ups. Schedule test drives, handle appointments, and follow up with potential buyers. Prepare and process sales orders, quotations, and delivery notes.

  • Customer Support Representative

    Garden City Mall

    Jun 2016 - Mar 2022 -5 yrs, 9 months

    Algeria

    • Job Details:Respond to customer inquiries via phone, email, live chat, or in person. Follow up to ensure issues are fully resolved and customer satisfaction is achieved. Educate customers and guide them toward the best solutions for their needs.

    • Education

    • Bachelor's Degree in French Language and Literature

      Ferhat abbas university

      Jan 2014 

    • Bachelor's Degree in Human Sciences

      Mati Ahcen High School

      Jan 2008 

    Skills

    • Excellent Communication (Verbal & Written)
    • active listening & empathy
    • Multilingual support (Arabic, French, English)

    Languages

    • Arabic

      Fluent

    • French

      Advanced

    • English

      Intermediate
    Share this Profile