Basic Info

Heba Khamis

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Assistant at Jokey Egypt for plastic packing industries

Experience Details

Assistant

Administration

Experienced (Non-Manager)

N/A


Company Details

Jokey Egypt for plastic packing industries (multinational)

Cairo, Egypt

More than 1000 employees

Plastics

www.Jokey.com

Jun 2015 to present (1 year 6 months)
Assistant at Jokey Egypt for plastic packing industries

Experience Details

Assistant

Administration

Experienced (Non-Manager)

N/A


Company Details

Jokey Egypt for plastic packing industries (multinational)

Cairo, Egypt

More than 1000 employees

Plastics

www.Jokey.com

Jun 2015 to present (1 year 6 months)
Accountant at Jokey Egypt for plastic packing industries

Experience Details

Accountant

Administration, Accounting/Finance

Experienced (Non-Manager)

N/A


Company Details

Jokey Egypt for plastic packing industries (multinational)

Cairo, Egypt

N/A

Plastics

www.Jokey.com

Jul 2015 to present (1 year 5 months)
Customer service at Vodafone Egypt

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

(Senior Billing Advisor at consumer collection department)


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

N/A

Telecommunications

www.vodafone.com.eg

Feb 2013 to Jun 2015 (2 years 3 months)
Customer service at Vodafone Egypt

Experience Details

Customer service

Customer Service/Support

Entry Level

(Call Canter Representative) for both Co-med, High segment and ADSL departments
(Technical Support)
(Duty Leader )
(Complaint and own the case wizard)


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Dec 2009 to Dec 2012 (3 years)
Customer Care at Egypt Airlines (student activity)

Experience Details

Customer Care

Customer Service/Support

Student

N/A


Company Details

Egypt Airlines (student activity)

Cairo, Egypt

www.egyptair.com

Jul 2007 to Aug 2007 (1 month)
Accountant at Egypt Airlines (student activity)

Experience Details

Accountant

Accounting/Finance

Student

N/A


Company Details

Egypt Airlines (student activity)

Cairo, Egypt

www.egyptairlines.com

Jul 2006 to Aug 2006 (1 month)
Customer Care at Egypt Airlines (student activity)

Experience Details

Customer Care

Customer Service/Support

Student

I was responsible of the passengers inside the airport from checking in till checking out


Company Details

Egypt Airlines (student activity)

Cairo, Egypt

www.Egyptair.com

Jul 2005 to Oct 2005 (3 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Al Azhar University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Al Azhar University
2005 - 2009
High School - Other

High School Details

Other

Nasr City Girls Inistitute For Azhar

Egypt

2005

B / Very Good / 75 - 85%

Thanawya Azharya

Nasr City Girls Inistitute For Azhar
2005

Training and Courses

Training/Course Details

Personality and career Change Program

Apr 2009

IMS Human Resource Development

Description: Leadership. Integrity Customer Oriented selling. Communication Skills. Self-control. Interviewing Skills. Principals of Marketing. Negotiation Skills.  C.V Writing.

Training/Course Details

Learning English

Mar 2010

Berlitz Language Canter

N/A

Training/Course Details

Learning Dutch

Jan 2013

MODLI institute

Not FINISHED YET

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAdministrationAdminstrationArabicAssistantCustomer CareCustomer ServiceCustomer-orientedDutchEnglishFinanceInnovativeInsuranceInternetJokey Egypt For Plastic Packing IndustriesLearning DutchLearning EnglishMicrosoft OfficeOrganizerPersonality And Career Change ProgramPlasticsProblem SolverReadingSocialSportsSupportTelecommunicationsTravelingVodafone EgyptWalking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Dutch

Dutch

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Accounting

Accounting

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

3-5 years

Accounting

Accounting

: Beginner

: High

:

Less than 1 year

Adminstration

Adminstration

: Beginner

: High

:

Less than 1 year

Key Skills

Customer-oriented, Organizer, Problem Solver, Innovative, Social

Online Presence

www.facebook.com/heba.osama.16@heba.osamaa

Heba is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Heba's full profile and find more great talent and professionals to join your team.