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Heba Moustafa

Channel Partners Senior support at Vodafone international services

Cairo, Egypt
  • Internet
  • customer setvices
  • Microsoft Word
  • Microsoft PowerPoint
  • Excel

Work Experience

  • Channel Partners Senior support at Vodafone international services

    Nov 2010 to present · 7 Years 1

Education

  • Bachelor's Degree in faculty of law English department

    Ain Shams University - Egypt 2007 to 2010 · 3 Years
  • High School - Thanaweya Amma

    Badr Language School - Egypt 2006

Achievments

Thanawya Amma : 93.3% faculty of Law English department : Good Work Appraisals are always high

Skills
Tools and Fields of Expertise

  • Internet
  • customer setvices
  • Microsoft Word
  • Microsoft PowerPoint
  • Excel
  • training

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Beginner

Training & Certifications

  • Passion Drive+ training

    Vodafone international services · 2013
  • Emotional intelligence training

    Vodafone international services · 2013
  • Positive language training

    Vodafone international services · 2012
  • Train The Trainer

    El Makar · 2012
  • Edu-Egypt BPO

    ITI · 2010
  • drafting contracts in English

    Cairo University · 2008