Basic Info

Heba tullah Ahmed Muhamed

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer service Executive at HSBC - Regional Contact Center

Experience Details

Customer service Executive

Customer Service/Support

Entry Level

N/A


Company Details

HSBC - Regional Contact Center (multinational)

Giza, 6 October, Egypt

More than 1000 employees

Financial Services

N/A

Apr 2016 to Aug 2016 (4 months)
International Customer service representative at Teleperformance – “Wind Mobile” Account

Experience Details

International Customer service representative

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance – “Wind Mobile” Account (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

http://www.teleperformance.com/en-us/

Sep 2015 to Dec 2015 (3 months)

Education

fresh graduate in Mass Communication - English Section

Education Details

fresh graduate

Mass Communication - English Section, Radio and TV Department

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Our lady of perpetual succour language school

Egypt

2011

A / Excellent / 85 -100%

N/A

Our lady of perpetual succour language school
2011

Training and Courses

Training/Course Details

General English programe

Nov 2014

British Council - The United Kingdom’s international organisation for cultural relations and educational opportunities.

N/A

Training/Course Details

Radio Training

Aug 2015

ERTU - Egyptian radio and television union

N/A

Training/Course Details

Motion Graphics

Dec 2016

Russian Culture Center

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

Call Center AgentChocolateComic BooksCommunicatorConsumer ServicesCustomer ServiceCustomer Service ExecutiveEnglishFinancial ServicesFootballFrenchGeneral English ProgrameGermanHSBC - Regional Contact CenterHard WorkerInteractiveInternational Customer Service RepresentativeMagazinesMass Communication - English SectionMicrosoft PowerPointMicrosoft WordMotion GraphicsNovelsOrganizerPhotographyRadio And TV DepartmentRadio TrainingSocial MediaSpainSupportTeam PlayerTeleperformance Wind Mobile Account

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Beginner

: Beginner

: Beginner

: Beginner

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Social Media

Social Media

: Beginner

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Beginner

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Beginner

: High

:

3-5 years

Fields of Expertise

call center Agent

call center Agent

: Beginner

: Medium

:

Less than 1 year

Key Skills

Communicator, Hard worker, Organizer, Interactive, Team Player

Online Presence

https://www.facebook.com/heba.khalil.79https://twitter.com/Smiley_Beeba

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