Basic Info

Heba raian

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Account Admin at Omega Egypt

Experience Details

Account Admin

Administration

Experienced (Non-Manager)

Enter customer data create a schedule to organize the company's business and follow up the customer in case there is maintenance


Company Details

Omega Egypt

Cairo, Egypt

1-10 employees

Security and Surveillance

www.omegaegypt.com

Feb 2017 to present (10 months)
Customer Service at Wasla Outsourcing Vodafone

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

I was solving problems that customers face nd Find out the latest company offers for them to satisfied about the company at the end of call


Company Details

Wasla Outsourcing Vodafone

Cairo, Egypt

More than 1000 employees

Telecommunications

www.Vodafone.com.eg

Nov 2016 to Jan 2017 (2 months)

Education

Bachelor of Arts in Oriental Languages

Education Details

Bachelor of Arts

Oriental Languages

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

secondary school for girls

Egypt

2011

A / Excellent / 85 -100%

N/A

secondary school for girls
2011

Certifications

english course
May 2017

Certificate details

english course

May 2017

N/A

N/A

N/A

concept

N/A

icdl
Mar 2015

Certificate details

icdl

Mar 2015

N/A

N/A

N/A

ain shams University

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Account AdminAdaptiveAdministrationArabicComputerCustomer ServiceEnglishEnglish CourseFlexibleHandles StressHuman Resources (HR)IcdlInitiativeMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOrganizerOriental LanguagesPersianSecurity And SurveillanceSocialSupportTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Persian

Persian

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Computer

Computer

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Beginner

: High

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Human Resources (HR)

Human Resources (HR)

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Initiative, Organizer, Flexible / Adaptive, Social, Handles Stress

Online Presence

www.linkedin.com/in/heba-ali-747bb2139/moons92@facebook.com

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