HS

heba shehab

General Sales Manager at Korean Company Specialized

Work Experience

  • General Sales Manager

    Korean Company Specialized

    Jan 2018 - Present -7 yrs, 7 months

    • Job Details:Create a welcoming environment and provide excellent customer service including learning about products. Give lectures about our products and making a good presentation by using my body language and using my voice effectively telling stories related to the presentation, smile and make eye contact with all the customers, keep my speech simple. I'm number one every month at achieving and hitting my sales target by creating real urgency, giving before thinking about taking, trying a lot and never giving up, knowing the customer's need and helping him to become satisfied. Reaching my goals target every month, got promoted after one year to become a team leader.
  • Philosophy Teacher

    Sina School

    Jan 2017 - Dec 2018 -1 yr, 11 months

    • Job Details:Provide students with opportunity to engage in the study of philosophical and ethical issues from a Christian perspective. Engage students’ critical thinking skills by posing questions, discussing relevant biblical passages, and encouraging them to think critically. Develop students’ ability to communicate through written, oral, and group discussion. Assist students with nutritional necessities, educational activities, daily requirements, and recreational activities. Develop lesson plans and assessments based on curriculum and assessment guidelines. Evaluate students’ learning and progress, setting appropriate goals and tracking progress towards those goals.
  • Secretary and Office Manager

    Star Pack Company

    Jan 2015 - Dec 2016 -1 yr, 11 months

    • Job Details:Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards. Counseling any employees struggling in their roles. Answering telephone calls and emails from customers and clients and directing them to relevant staff. Creating an office budget and ensuring all employees follow it. Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required. Interviewing and training new office employees and organizing their employment paperwork. Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order. Reporting office progress to senior management and working with them to improve office operations and procedures.
  • Customer Support Representative

    Modern Service Company

    Jun 2010 - Dec 2014 -4 yrs, 6 months

    • Job Details:Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency. Identify and address customer needs, with a goal of total satisfaction. Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers. Meet customer-service department sales targets, generating leads when opportunities arise. Follow company guidelines and procedures for communications with minimal supervision. Recommend improvements to company processes for efficiency.
  • Education

    • Diploma

      Ain Shams University (ASU)

      Jan 2013 

    • Bachelor's Degree in Philosophy

      Ain Shams University (ASU)

      Jan 2012 

    Skills

    • Sales
    • Customer Service
    • Team Leadership
    • Critical Thinking
    • Communication
    • Presentation Skills
    • flexibility
    • confidence
    • Ability to work under pressure
    • Initiative

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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