heba helmy

Call Center Agent

• Job Details:Provided exceptional customer service by promptly and effectively resolving technical issues and inquiries. Demonstrated strong communication skills to ensure clear understanding and customer satisfaction. Collaborated with the team to enhance customer service procedures and optimize service efficiency. Maintained detailed records and regularly updated customer information to ensure data integrity. Exhibited a high level of professionalism and adaptability in a fast-paced, dynamic environment.

Data Entry Clerk

• Job Details:Accurately and efficiently entered data into electronic systems with meticulous attention to detail. Regularly reviewed and updated records to maintain accuracy and integrity of the database. Collaborated cross-functionally with various teams to ensure seamless data integration and updates. Demonstrated strong problem-solving skills to identify and resolve any data-related discrepancies. Displayed excellent time management skills to meet deadlines and maintain high productivity.

Accountant

• Job Details:Prepared comprehensive financial reports and conducted regular account reviews. Managed invoices and payments with utmost attention to detail and accuracy. Coordinated with other departments to facilitate smooth financial operations and ensure timely processing. Demonstrated strong analytical skills to identify and address any financial discrepancies. Maintained a high level of professionalism and confidentiality in handling sensitive financial information.