Basic Info

Hazem mahmoud

13 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Digital marketing operation manager at Epic media house

Experience Details

Digital marketing operation manager

Marketing/PR/Advertising

Manager

• Keeps management informed by preparing reports; making presentations; interpreting information and making recommendations.
• Maintains work process flows by coordinating information and requirements with related operational departments; participating with and providing resources to business improvement teams.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and evaluating job results; coaching, counseling; coordinating, and enforcement systems, policies, and procedures.
• Issuing the daily reports on the status of work flow and ad campaigns.
• Develop business plans to ensure good traffic during advertising campaigns at the lowest cost and highest quality.
• Develop and ensure the implementation of development plans.
• Manage social media team to ensure support for the implementation of advertising suspensions.
• Manager of operational work for social networking and websites.
• Ensure proper traffic distribution for different websites; adopt time schedules to serve ad campaigns and develop the media plan for the sites and supervise their implementation.
• Maintains quality of work service by establishing and enforced standards; evaluating results and data analytics.
• Contributes to team effort by accomplishing related results as needed.
• Tracking campaigns performance.


Company Details

Epic media house

Giza, Egypt

51-100 employees

Marketing and Advertising, Writing and Editing

www.epicmh.com

Oct 2012 to present (5 years 1 month)
Executive Coordinator at B.TECH

Experience Details

Executive Coordinator

Administration, Sales/Retail, Operations/Management

Experienced (Non-Manager)

• Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures.
• Creates and revises systems and procedures by analyzing operating practices; implementing changes.
• Resolves administrative problems by analyzing information; identifying and communication solutions.
• Maintains rapport with customers, managers, and employees by arranging continuing contacts; Provides information by answering questions and requests.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Accomplishes department and organization mission by completing related results as needed.


Company Details

B.TECH

Cairo, Egypt

More than 1000 employees

Retail

http://www.b.tech.com.eg/

Jan 2010 to Sep 2012 (2 years 8 months)
Website manager-part time at Mnalkher website part time

Experience Details

Website manager-part time

Administration

Experienced (Non-Manager)

• Set plan to develop site content
• Analyst website usage statistics.
• Content quality assurance
• Traffic supervision.
• Marketing content Supervision.
• Coordinating work process flows.
• Keeps management informed by preparing reports.


Company Details

Mnalkher website part time

Cairo, Egypt

1-10 employees

Marketing and Advertising

N/A

Feb 2010 to Mar 2012 (2 years 1 month)
Team Coordinator at Xceed at Xceed

Experience Details

Team Coordinator at Xceed

Administration, Customer Service/Support, Human Resources

Experienced (Non-Manager)

- Maintains handling incoming customer inquiries and offered productive solutions that - increased customer satisfaction.
- Advocated for customers in improving availability.
- Preparation Performance Reports.
- Maintains Quality control processes.
- Maintains operations Monitor
- Coordination between the team and other departments.
- handling the needs of the team from the other sections.
- support administrative staff by providing information and coaching.


Company Details

Xceed (multinational)

Giza, Egypt

501-1000 employees

Consumer Services , Outsourcing/Offshoring , Business Services - Other

http://www.xceedcc.com/Home/Default_new.aspx

Jan 2009 to Dec 2009 (11 months)
Customer service Representative at Etisal International Co

Experience Details

Customer service Representative

Customer Service/Support

Entry Level

Responsible for handling Technical customer’s inquiries about their account
Handling incoming calls from local & foreign customers.
Provide best service to customers to achieve highest level of customers' satisfaction.
Working in a team and trying to achieve the highest grades in the monthly performance


Company Details

Etisal International Co

Cairo, Egypt

501-1000 employees

Outsourcing/Offshoring , Telecommunications

http://www.etisal-int.com/

Jul 2008 to Dec 2008 (5 months)
Website Content editor at Media international center

Experience Details

Website Content editor

Writing/Editorial

Entry Level

N/A


Company Details

Media international center

Cairo, Egypt

11-50 employees

Journalism

N/A

Jan 2006 to Jun 2008 (2 years 5 months)
Journalist under exercise (intern) at Rozelusef Magazine - Dar elhelal - Elalem Newspaper

Experience Details

Journalist under exercise (intern)

Writing/Editorial

Student

N/A


Company Details

Rozelusef Magazine - Dar elhelal - Elalem Newspaper

Cairo, Egypt

501-1000 employees

Journalism

N/A

Jan 2005 to Dec 2006 (1 year 11 months)

Achievements


I manage a team work composed of 20 heroes “ 2 supervisor, 1 admin coordinator, 7 social content specialist, 8 network editor, 2 graphic designer we are managing 11 Facebook pages and 5 websites we are have yearly average for achievements more than 60 Campaigns served, 117,000,000 IMP, 2,113,471 Clicks, 2,833,794 Users Visits on all network and achieved 1.85 % CTR


Education

Bachelor's Degree in Faculty of arts, French division

Education Details

Bachelor's Degree

Faculty of arts, French division

October 6 University, Egypt

C / Good / 65 - 75%

 Civilization and the French

Activities and Societies: • R

October 6 University
2002 - 2006

Training and Courses

Training/Course Details

Analysis of the data by Excel

Apr 2012

b.tech academy

Use Excel's advanced level data analysis

Training/Course Details

Internal Quality Auditor

Aug 2013

b.tech academy

N/A

Training/Course Details

Customer service skills

Jan 2007

etsal

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AccountingAdministrationAdministrativeAnalysis Of The Data By ExcelAnalyticalArabicBudgetsBusiness DevelopmentBusiness Services - OtherBusiness-orientedChartersCommunicatorComputerConsumer ServicesControl ExpensesCoordinatorCustomer ServiceCustomer Service RepresentativeCustomer Service SkillsDIGITAL MARKETINGData AnalysisData And Information ManagementDigital Marketing Operation ManagerEditorialEnglishExecutiveExecutive CoordinatorFACEBOOK ADS MANAGERFaculty Of Arts, French DivisionGOOGLE ANALYTICSGOOGLE DFPHuman ResourcesHuman ThoughtInternal Quality AuditorInternet SearchJournalismJournalist Under ExerciseLeaderLeadership Team Work And The Distribution Of TasksMEDIA PLANManagementManagerial SkillsMarketingMarketing And AdvertisingMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookNegotiation SkillsODOffshoringOrganizational BehaviorOrganize FilesOutsourcingPersistentPoints Of MeetingReadingReports And PresentationsRetailSOCIAL MEDIASalesStabilitySupportSwimmingTeam Coordinator At XceedTelecommunicationsTime ManagementWebsite Content EditorWebsite Manager-part TimeWordPressWorkWritingWriting And EditingXceed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

5-7 years

GOOGLE DFP

GOOGLE DFP

: Advanced

: High

:

1-3 years

GOOGLE ANALYTICS

GOOGLE ANALYTICS

: Advanced

: High

:

1-3 years

FACEBOOK ADS MANAGER

FACEBOOK ADS MANAGER

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

More than 7 years

WordPress

WordPress

: Intermediate

: Extreme - I love it!

:

3-5 years

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Administrative

Administrative

: Expert

: Extreme - I love it!

:

3-5 years

Coordinator

Coordinator

: Expert

: Extreme - I love it!

:

3-5 years

Executive

Executive

: Expert

: Extreme - I love it!

:

3-5 years

Organize files

Organize files

: Expert

: Extreme - I love it!

:

5-7 years

Organizational Behavior

Organizational Behavior

: Expert

: Extreme - I love it!

:

3-5 years

Data and information management

Data and information management

: Expert

: Extreme - I love it!

:

3-5 years

Points of Meeting

Points of Meeting

: Expert

: Extreme - I love it!

:

3-5 years

MEDIA PLAN

MEDIA PLAN

: Advanced

: High

:

1-3 years

SOCIAL MEDIA

SOCIAL MEDIA

: Advanced

: High

:

1-3 years

DIGITAL MARKETING

DIGITAL MARKETING

: Advanced

: High

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Control expenses

Control expenses

: Advanced

: High

:

1-3 years

Budgets

Budgets

: Advanced

: Extreme - I love it!

:

3-5 years

Time Management

Time Management

: Advanced

: Extreme - I love it!

:

5-7 years

Data analysis

Data analysis

: Advanced

: Extreme - I love it!

:

3-5 years

reports and presentations

reports and presentations

: Advanced

: Extreme - I love it!

:

3-5 years

Managerial skills

Managerial skills

: Advanced

: Extreme - I love it!

:

3-5 years

Leadership team work and the distribution of tasks

Leadership team work and the distribution of tasks

: Advanced

: Extreme - I love it!

:

3-5 years

OD

OD

: Intermediate

: Extreme - I love it!

:

1-3 years

Negotiation Skills

Negotiation Skills

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Leader, Business-oriented, Communicator, Persistent

Online Presence

https://www.linkedin.com/feed/

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