Basic Info

Hazem Mohamed

7 years

Alexandria, Egypt

Bachelor's Degree

Experienced

Work Experience

Group Parts Sales and Inventory Management Instructor at Mantrac Group

Experience Details

Group Parts Sales and Inventory Management Instructor

Education/Teaching, Sales/Retail, Logistics/Supply Chain

Experienced (Non-Manager)

• Working hand to hand with the Parts Sales Team & Parts Inventory Team “Across 10 Countries Egypt, Russia, Iraq, Kenya, Tanzania, Uganda, Nigeria, Ghana, Sierra Leone & Liberia” in order to enhance their technical capabilities and work efficiencies.
• This also Include the following for Parts Sales Team:
• Basic Diesel Engine, Power Train, Hydraulics, Fluids & Filters, Undercarriage &GET;
• This include the following for Inventory Team:
• Inventory Management from basics to Controlling and replenishing the Stock, Surplus management & Inventory Management Financials
• Monitoring and analyzing T&D practices and processes to determine their efficiency and effectiveness; recommending areas of improvement to achieve and deliver higher quality services.
• Creation, Development, deployment, delivering and managing comprehensive “core” training programs for all Parts Sales teams & Parts Operations teams all over the territories
• Designing & Developing the Training Process for Product Support Personnel to align with Caterpillar Policy.
• Working on e-Learning Training Programs for Mantrac group staff on Caterpillar University.
• Evaluate and analyze the effectiveness of each training module.
• Work on defining annual training budget requirements and creating grand Annual Delivery Calendar.
• Process Development to Eliminate down Time and Achieve efficiency.
• Assist in developing and enforcing Inventory & Sales Strategic action plans to target area for improvements.
• Manpower Planning and Development in order to increase their Job knowledge and idea enhancement.


Company Details

Mantrac Group (multinational)

Alexandria & Cairo, Egypt

More than 1000 employees

Engineering Services

http://www.mantracgroup.com/

Apr 2015 to present (1 year 8 months)
Group Parts Inventory Training Instructor at Mantrac Group

Experience Details

Group Parts Inventory Training Instructor

Manufacturing/Production, Education/Teaching, Logistics/Supply Chain

Experienced (Non-Manager)

• Working hand to hand with the Parts Inventory Team “Across 10 Countries Egypt, Russia, Iraq, Kenya, Tanzania, Uganda, Nigeria, Ghana, Sierra Leone, Liberia” in order to enhance their technical capabilities and work efficiencies.
• Creation, Development, deployment, delivering and managing comprehensive “core” training programs for all Parts Operations teams all over the territories
• People development to increase Job knowledge and idea enhancement.
• Manpower Planning and Development.
• Working on e-Learning Projects in and outside the Company and on Caterpillar University.
• Conducting fundamental Parts Operations workshops for non-Parts Operations Personnel (from Service & Sales perspective) and for the non-Parts Operations Management.
• Designing and Developing the Group PI Training Process for IM Personnel to align with Caterpillar Policy.
• Evaluate and analyze the effectiveness of each training module.
• Work on defining annual training budget requirements and creating grand Annual Delivery Calendar.
• Assist in making sure the Inventory Manager/Teams in Each territory Follow Group Process and Procedures.
• Assist in developing and enforcing Inventory Strategic action plans to target area for improvements..
• Assist in aligning Inventory procedures across the Group.


Company Details

Mantrac Group (multinational)

Alexandria & Cairo, Egypt

N/A

Engineering Services

www.mantracgroup.com

Oct 2012 to Mar 2015 (2 years 5 months)
Training Administrator and Facilitator at Mantrac Egypt

Experience Details

Training Administrator and Facilitator

Education/Teaching, Administration, Training/Instructor

Entry Level

• Following Trainees, Apprentices & Attach-mentees to complete their Daily Diaries & Monthly Evaluation and monitoring these evaluations to report the results with keen to the details.
• Working on the Work Orders for The Customer Training “CoE” & liaise with the PSSRs to arrange Courses.
• Ensuring Training records are maintained, both manual filing and electronic utilizing the HITS “Human Recourses Information technology System”.
• Providing Reports and Data Analysis to the Technical Training Manager.
• Reporting the KPIs Reports to the Technical Training Manager.
• Assisting in the Recruitment process of the new engineers and the new apprentices.
• Assisting in the yearly Assessments of the Trainees and the Apprentices during their first years.


Company Details

Mantrac Egypt

Alexandria, Egypt

More then 1000 employees

Engineering Services

www.mantracegypt.com

Jun 2011 to Sep 2012 (1 year 3 months)
Service Administrator at Mantrac Egypt

Experience Details

Service Administrator

Administration, Accounting/Finance

Entry Level

• Service office administration through utilizing Manpro to: Enable all workshop and field service jobs to be processed effectively, Checking of jobs details during progress and prior to closing to ensure that all the “labor, expenses, mileage, miscellaneous and outside purchases” are included and Generating WIP reports from Manpro for monitoring WIP and liase with Territory service manager / Service cost center manager.
• Monitoring expenses against budget per month and advising the Territory service manager / Service cost center manager each month of the current status.
• Maintain the service department employee roll by recording service department leave, sick leave, and daily absentees and over time utilizing Manpro and forwarding this information to the Wages department before the payroll is prepared.
• Assist Territory service manager / Service cost center manager in the administration of the critical projects and respecting the Key Performance Indicators “KPIs”.


Company Details

Mantrac Egypt (multinational)

Alexandria, Egypt

More then 1000 employees

Engineering Services

www.mantracegypt.com

Apr 2010 to May 2011 (1 year 1 month)
Program Coordinator at Alexandria University, faculty of commerce

Experience Details

Program Coordinator

Education/Teaching, Training/Instructor

Entry Level

• Providing administrative support for the daily operations including: Scheduling, Developing a complex filing system and assisting with the coordination of logistics for all meetings.
• Producing reports and conduct program evaluations.
• Coordinate meetings related to the EMBA program.
• Responsible for conducting communication with the EMBA participants, including maintaining updated lists & contact information and responding to & directing requests for information.
• Managing program books ordering, receiving, storage and delivering.
• Responsible for providing wide range of administrative and management assistance & support.


Company Details

Alexandria University, faculty of commerce

Alexandria, Egypt

More then 1000 employees

Education

www2.gsu.edu/~wwwalx/AU-EMBA.html

Aug 2009 to Mar 2010 (7 months)
Summer internship Trainee (intern) at CIB

Experience Details

Summer internship Trainee (intern)

Banking

Student

N/A


Company Details

CIB (multinational)

Alexandria, Egypt

More then 1000 employees

Banking

www.cibeg.com

Aug 2007 to Aug 2007 (1 month)

Achievements


 Delivering 7 Courses of Major Commodities in about 240 hours of Parts Sales Training to 63 of the Parts Sales Personnel across Nigeria, Ghana, Kenya, Tanzania and Uganda “During Year 2016”
 Delivering about 64 hours of Inventory management Training to 40 of the Inventory Personnel across Kenya, Tanzania, Uganda, Nigeria, Ghana “During Year 2016”


 Bringing down Caterpillar and Mantrac’s Vision and expectation - “Dealer to have foundational Parts Operations and Inventory Control Curriculums & Delivery Structure” - to come to real ground by Creating First level certification under the name of “Parts Inventory Management Certification” Foundational Level to be delivered across 9 territories of Mantrac Unatrac Dealership in the form of ILT, On Job Training and e-learning methods of delivery
 Delivering about 184 hours of Inventory Management Training to 146 of the Inventory and Non-Inventory Personnel across Nigeria, Sierra Leone, Ghana, Kenya, Tanzania and Uganda “During Year 2014”
 Delivering about 144 hours of Inventory Management Training to 40 of the Inventory and Non-Inventory Personnel across Kenya, Tanzania, Iraq and Egypt “During Year 2013”


 Bringing Back the Project of Caterpillar Fundamental Technical English to be Delivered to Mantrac’s Technicians, Apprentices and Warehouse personnel with about 380 hours of delivery around one year to more than 30 of selected personnel to have a notable development on their language skills and touching this impact on their Technical skills throughout reading their manuals and writing their technical reports to have the Best Return on this Investment


Education

MBA in Business

Education Details

MBA

Business

Alexandria University & J. Mack Robinson College of Business, Georgia State University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Alexandria University & J. Mack Robinson College of Business, Georgia State University
2013 - 2016
Technical Diploma in Marketing Communications

Education Details

Technical Diploma

Marketing Communications

International Advertising Association - IAA, Egypt

Not specified

N/A

N/A

International Advertising Association - IAA
2013 - 2016
BSc in Accounting

Education Details

BSc

Accounting

Faculty Of Commerce Tanta University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty Of Commerce Tanta University
2005 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

sidi gaber language schools

Egypt

2004

A / Excellent / 85 -100%

N/A

sidi gaber language schools
2004

Certifications

Certificate details

Caterpillar Instructor Accreditation Program “CIAP”

Feb 2015

N/A

N/A

N/A

Caterpillar University

Caterpillar Instructor Accreditation Program

Training and Courses

Training/Course Details

Developing a Curricula “DACUM”

Jun 2013

Ohio State University

• Was attended in Caterpillar EAME Training Center in Malaga, Spain with Facilitators from “Ohio State University”. • Attended as an observer & Subject Material Expert SME

Training/Course Details

Parts Sales Technical Training Campus

Nov 2015

Caterpillar University

• Was attended in Caterpillar SARL Geneva, Switzerland

Training/Course Details

Parts Operation Management Training

Nov 2013

Caterpillar University

• Was attended in Caterpillar SARL Geneva, Switzerland

This profile is fresh!
Last update 16 days ago.

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Profile Skills and Keywords

AccountingAdministrationAnalyticalArabicBankingBusinessBusiness DevelopmentCIBCaterpillar Instructor Accreditation Program CIAPCoffeeCreativeDetails-orientedDeveloping A Curricula DACUMEducationEngineering ServicesEnglishFinanceFrenchGroup Parts Inventory Training InstructorGroup Parts Sales And Inventory Management InstructorHuman ResourcesInsuranceInterpersonal DevelopmentInventory ControlLogisticsMBAMantrac EgyptMantrac GroupManufacturingMarketing CommunicationsMicrosoft OfficeMusicOperationsParts Operation Management TrainingParts Sales Technical Training CampusPresenterProblem SolverProductionProgram CoordinatorRetailSalesSales ManagementService AdministratorStabilitySuccessSummer Internship TraineeTraining Administrator And FacilitatorTraining ManagementTransportationTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Training Management

Training Management

: Expert

: Extreme - I love it!

:

5-7 years

Interpersonal Development

Interpersonal Development

: Expert

: Extreme - I love it!

:

5-7 years

Inventory Control

Inventory Control

: Advanced

: Extreme - I love it!

:

3-5 years

Sales Management

Sales Management

: Advanced

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Presenter, Creative, Problem Solver, Details-oriented

Online Presence

http://eg.linkedin.com/pub/hazem-taha/49/820/64a/

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