Basic Info

Hazem Fareed

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Business Developer at Osalcom IT Consulting

Experience Details

Business Developer

Business Development

Experienced (Non-Manager)

• Assess financial projections and business plans of the company.

• Create business analysis process modeling diagrams.

• Quantify business intelligence with economic models to evaluate new opportunities, present findings clearly, and make recommendations for action.

• Assist with core business development activities, such as generating pitch decks and communicating with clients and competitors to better understand business trends.

• Make recommendations to management regarding necessary changes to company policies that can affect how clients perceive company services.

• Get involved in all projects of the company for the accomplishment of company’s strategies and goals.

• Get involved in meetings involving business technical team of the company.

• Generate creative ideas for business development and plan their execution.

• Deliver business development reports of various aspects.


Company Details

Osalcom IT Consulting

Cairo, Egypt

11-50 employees

Internet/E-commerce

N/A

Feb 2017 to present (6 months)
Content Marketer at Osalcom IT Consulting

Experience Details

Content Marketer

Marketing/PR/Advertising

Experienced (Non-Manager)

• Copyedit all content for all projects' websites, online channels, and business-related content in terms of grammar, syntax, punctuation, spelling, structure, and style-guide conformity.

• QA (Quality Assurance) copyediting of all teams produced content.

• Generate creative content for different online channels.

• Create original content for blog articles, websites, and social media campaigns' posts.

• Generate original content for blog articles, website, and social media posts.

• Participate in planning and strategizing inbound marketing campaigns' execution including content, content schedule, platforms, and measurements.

• Create content strategy & editorial calendar.

• Conduct quantitative marketing research.

• Write website copy.

• Translate and proofread needed content.


Company Details

Osalcom IT Consulting

Egypt

N/A

Internet/E-commerce

N/A

Feb 2017 to present (6 months)
Scientific Journals Copyeditor at Hindawi Publishing Corporation

Experience Details

Scientific Journals Copyeditor

Writing/Editorial

Experienced (Non-Manager)

Job Purpose
-------------------
Editing the content of manuscripts and issues by correcting stylistic, grammatical, and spelling mistakes.

Accountabilities
-----------------------
• Verify the manuscripts correctness in terms of grammar, syntax, punctuation, spelling, and style conformity.

• Review the authors’ biographies and special issues’ call for papers.

• Apply the authors’ requested modifications in conformity with Hindawi’s in-house style.


Company Details

Hindawi Publishing Corporation

Cairo, Egypt

501-1000 employees

Publishing and Printing

www.hindawi.com

Aug 2016 to Nov 2016 (3 months)
Scientific Affairs Editorial Assistant at Hindawi Publishing Corporation

Experience Details

Scientific Affairs Editorial Assistant

Writing/Editorial

Experienced (Non-Manager)

Accountabilities
-----------------------
• Check In-House emails and address all the raised comments whether by contacting authors and/or editors.

• Make sure that the approved manuscript is assigned to the appropriate editor.

• Follow up on the editorial workflow at all stages to ensure timely completion of the process.

• Act as a liaison between authors, editors and reviewers during the whole review process.

• Act as a liaison between authors of accepted manuscripts and production unit in order to ensure receiving all materials required to proceed with the production cycle.

• Work collaboratively with Special Issues team in order to handle all cases related to launched Special Issues

• Work collaboratively with Information Technology Department in order to resolve complaints of all users.


Company Details

Hindawi Publishing Corporation

Cairo, Egypt

501-1000 employees

Publishing and Printing

www.hindawi.com

May 2016 to Aug 2016 (3 months)
Customer Service Representative for the Premium English Segment at Teleperformance

Experience Details

Customer Service Representative for the Premium English Segment

Customer Service/Support

Experienced (Non-Manager)

• Provide a friendly and professional welcome to all customers; presenting a positive impression of themselves and the organization.

• Respond to customer enquiries and provide information about a full range of products and services and supporting promotional campaigns.

• Ensure that every customer enquiry is dealt with through the appropriate process.

• Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.

• Effectively handling and being accountable for all types of payment transactions.

• Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.

• Following organizational complaints procedures.

• Working as part of a team to ensure the smooth operation of the facility.

• Following normal and emergency operating procedures.

• Taking occasional responsibility for the induction and development of new members of staff.

• Meeting the training and development requirements of the job role.

• Working within the job role description at this level, recognizing the standards and professional limitations that this provides, referring to appropriate members of staff for guidance and support.


Company Details

Teleperformance (multinational)

Cairo, Egypt

N/A

Outsourcing/Offshoring

www.teleperformance.com/en-us/egypt

Jan 2016 to Mar 2016 (2 months)
Social Media Support Representative at LinkDSL & Mobinil

Experience Details

Social Media Support Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

LinkDSL & Mobinil

Cairo, Egypt

N/A

Telecommunications

N/A

Nov 2015 to Jan 2016 (2 months)
Salesperson at Lotus for House Decorations

Experience Details

Salesperson

Sales/Retail

Experienced (Non-Manager)

• Welcome customers by greeting them; offering them assistance.

• Direct customers by escorting them to racks and counters; suggesting items.

• Advise customers by providing information on products.

• Help customers make selections by building customer confidence; offering suggestions and opinions.

• Keep the clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

• Contribute to team efforts by accomplishing related results as needed.


Company Details

Lotus for House Decorations

Cairo, Egypt

N/A

Retail

N/A

Jul 2009 to May 2010 (10 months)

Achievements


I have multiple articles officially published on Almesryoon newspaper website.

Education

Bachelor's Degree in Business Administration

Education Details

Bachelor's Degree

Business Administration

Faculty of Commerce, Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce, Ain Shams University
2008 - 2012

Certifications

Certificate details

PCT (Professional Certified Trainer)

May 2016

A

N/A

N/A

The American University in Cairo

N/A

Certificate details

Accomplished Advanced English Learner on the Common European Framework of Reference

Dec 2013

A

N/A

N/A

The American University in Cairo

N/A

Certificate details

ICDL Certification

Nov 2015

N/A

N/A

N/A

The American University in Cairo

N/A

Training and Courses

Training/Course Details

Advanced Intercultural English

Dec 2013

AUC

Accomplished Advanced English Learner on the Common European Framework of Reference

Training/Course Details

PCT (Professional Certified Trainer)

May 2016

AUC

N/A

Training/Course Details

ICDL Certification

Nov 2015

AUC

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Accomplished Advanced English Learner On The Common European Framework Of ReferenceAdvanced Intercultural EnglishAnalyticalArabicBusinessBusiness AdministrationBusiness DeveloperBusiness DevelopmentCommunicatorContent MarketerCreativeCreativityCustomer ServiceCustomer Service Representative For The Premium English SegmentDetails-orientedE-commerceEditingEditorialEnglishHTMLICDL CertificationInternetMarketingMicrosoft PowerPointMicrosoft WordOffshoringOutsourcingPCT (Professional Certified Trainer)PresenterPublishing And PrintingRetailSalesSalespersonScientific Affairs Editorial AssistantScientific Journals CopyeditorSocial MediaSocial Media Support RepresentativeSupportTelecommunicationsTeleperformanceWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Social Media

Social Media

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

3-5 years

HTML

HTML

: Intermediate

: High

:

1-3 years

Fields of Expertise

Writing

Writing

: Expert

: Extreme - I love it!

:

3-5 years

Editing

Editing

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Communicator, Presenter, Creative, Details-oriented

Online Presence

https://www.linkedin.com/in/hazemfareed

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