Basic Info

Hazem Elsaiegh

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior desktop administrator at Sykes

Experience Details

Senior desktop administrator

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Sykes (multinational)

Maadi, Cairo, Egypt

101-500 employees

Consumer Services

N/A

Mar 2016 to present (10 months)
IT Help Desk at Sesco Trans For Developed Logistics

Experience Details

IT Help Desk

IT/Software Development

Entry Level

* Support & Collaborate in administering and maintaining enterprise Active Directory and Domain Structure, managing trusts, domains, OU’s, site topology, GPO, Users, Groups, Computers and in general any object related to AD , implement GPO’s and replication topology .
* Administer and maintain network support service like DNS, WINS and DHCP .
* Administer and support Exchange, mailboxes and messaging infrastructure .
* Administration and Support of firewalls(ISA, TMG) .


Company Details

Sesco Trans For Developed Logistics

Damietta, Egypt

N/A

Import and Export

http://sescotrans.net/

Jun 2014 to Sep 2015 (1 year 3 months)
Technical support agent at E-finance

Experience Details

Technical support agent

Customer Service/Support

Entry Level

N/A


Company Details

E-finance (multinational)

Egypt

101-500 employees

Information Technology Services

N/A

May 2013 to Jun 2014 (1 year 1 month)

Achievements


i 'm hazem , all - around tech addict , have a certificate in system engineering from microsoft ,very good proficiency in microsoft infrastructure : ACTIVE DIRECTORY ,DHCP ,DNS ,ISA , TMG , EXCHANGE , and actually networking and system engineering was the main part of my study , i have been awarded from the army for my knowledge , patience , discipline and ethics

Education

BSc in Computer Engineering

Education Details

BSc

Computer Engineering, System Engineering, Networking

faculty of engineering , mansoura university, Egypt

C / Good / 65 - 75%

CCNA , operating systems , networking , system engineering , software engineering ... etc

N/A

faculty of engineering , mansoura university
2006 - 2011

Certifications

MCSA 2012
Nov 2014

Certificate details

MCSA 2012

Nov 2014

N/A

N/A

N/A

Microsodt

Microsoft Certified Solution Associate on Windows Server 2012

MCSE 2012
Dec 2014

Certificate details

MCSE 2012

Dec 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSE Messaging : Exchange Server 2013

Dec 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCSA : OFFICE 365

Nov 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

MCP : Core solutions of sharepoint 2013

Dec 2014

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

MCITP

Jul 2013

i-tech , mansoura

Microsoft Certified Technology Specialist course

Training/Course Details

CCNA

Oct 2011

i-tech ,mansoura

N/A

Training/Course Details

MCSE 2012

May 2014

Arab Academy in Mansoura

N/A

Training/Course Details

Exchange 2013

Jul 2014

arab academy manoura

N/A

Training/Course Details

Ofiice 365

Jun 2014

Self Study

N/A

Training/Course Details

Fortigate Firewall

Jul 2015

Self Study

N/A

This profile is fresh!
Last update 21 days ago.

Jobseeker photo

Profile Skills and Keywords

Active DirectoryAdaptiveArabicCCNAComputer EngineeringConsumer ServicesCustomer ServiceDHCP ,DNS ,Group PolicyE-financeEnglishExchange 2013Exchange Server 2010FlexibleFortigate FirewallHelp DeskITIT Help DeskImport And ExportInformation Technology ServicesMCITPMCP : Core Solutions Of Sharepoint 2013MCSA 2012MCSA : OFFICE 365MCSE 2012MCSE Messaging : Exchange Server 2013NetworkingNeworkingOffice 365Ofiice 365OrganizerPersistentReadingSenior Desktop AdministratorSharePointSoftware DevelopmentSupportSupportiveSykesSystem AdministrationSystem EngineeringTeam PlayerTeam WorkingTechnical SupportTechnical Support AgentWorking Under Pressure

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Active Directory

Active Directory

: Expert

: Extreme - I love it!

:

1-3 years

Office 365

Office 365

: Expert

: Extreme - I love it!

:

Less than 1 year

DHCP ,DNS ,Group Policy

DHCP ,DNS ,Group Policy

: Advanced

: Extreme - I love it!

:

1-3 years

System Administration

System Administration

: Advanced

: Extreme - I love it!

:

1-3 years

Exchange Server 2010

Exchange Server 2010

: Advanced

: Extreme - I love it!

:

1-3 years

Fortigate Firewall

Fortigate Firewall

: Advanced

: Extreme - I love it!

:

Less than 1 year

SharePoint

SharePoint

: Intermediate

: High

:

1-3 years

Exchange 2013

Exchange 2013

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Help Desk

Help Desk

: Expert

: Extreme - I love it!

:

1-3 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Organizer, Flexible / Adaptive, Persistent, Team Player, Supportive

Online Presence

eg.linkedin.com/in/hazemelsaiegh/

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