HE

Hazem Elgamal

Operations Specialist at Marka Agency - Talabat Project

Giza, Egypt

Work Experience

  • Operations Specialist

    Marka Agency - Talabat Project

    Aug 2024 - Present -1 yr, 1 month

    Egypt

    • Job Details:Managed daily operations and client order processing. Used Excel for tracking, reporting, and data entry. Coordinated with internal teams to ensure timely deliveries.

  • Sales Manager

    Two Man

    Aug 2022 - Aug 2023 -1 yr

    • Job Details:Led sales team to meet and exceed targets. Maintained strong client relationships and handled negotiations.

  • Call Center Agent

    Teleperformance

    Aug 2021 - Aug 2022 -1 yr

    • Job Details:Resolved customer inquiries efficiently. Maintained a high level of service quality and customer satisfaction.

  • Production & Installations Technician

    Mad House Agency

    • Job Details:Executed installation tasks including assembly and setup. Ensured accurate and timely project completion.

    • Education

    • Bachelor's Degree in Tourism Business Administration

      High Institute of Tourism and Hotels

      Jan 2019 - Jan 2023 - 4 yr

    Skills

    • Operations Management
    • Customer Service
    • Microsoft Excel
    • Microsoft Word
    • Microsoft Powerpoint
    • Sales & Negotiation
    • Communication
    • Teamwork
    • Time Management
    • Basic marketing knowledge

    Languages

    • Arabic

      Fluent

    • English

      Intermediate
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