Hazel Grace Tagra

Ground Handling Staff

• Job Details:Managed passenger and cargo operations, ensuring compliance and timely processing. Coordinated with port authorities for efficient embarkation and disembarkation. Handled baggage support and resolved passenger inquiries promptly. Maintained records in accordance with maritime security protocols. Facilitated check-in and documentation to ensure seamless boarding. Supported special assistance services for passengers with additional needs. Provided check-in and customer support while accurately maintaining boarding and cargo documentation. Collaborated closely with port authorities and internal departments to support smooth operations.

Administrative & Operations Support

• Job Details:Managed order processing, customer inquiries, and daily administrative tasks. Handled documentation, record-keeping, and inventory tracking. Coordinated logistics and vendor communication to ensure smooth transactions. Maintained accurate financial records and generated regular sales reports.

Administrative & Document Control Officer

• Job Details:Managed daily office operations, documentation flow, and logistics coordination. Maintained organized filing systems (hard copy and electronic) for project documentation. Scheduled and coordinated meetings, material handovers, and internal communication. Used Emaar FM portal and Logo Tiger Plus for work permits, receipts, and reporting. Supported audits and ensured proper document tracking and archiving.