Basic Info

Hatem Mansour

More than 15 years

Cairo Governorate, Egypt

Master's Degree

Manager

Work Experience

IT Projects Manager at Al-Shalawi International Holding Co.

Experience Details

IT Projects Manager

Project/Program Management

Manager

 My Responsibilities:
IT Management, including ERP projects’ activities and IT technical services for Head office and sites, which include planning, execution, monitor and control of all technical and administrative functions, resources and performance until closure.
• ERP Management (Implementations, backup, customizations and workflow)
• Network admin. for all company’s sites (Servers, cabinets, workstations and cabling)
• Company’s Web Site and E-mail services administrations.
• Infrastructure documentation, new installations, programs; Technical Support ..etc.
• Internet Services, ADSL, leased line, tie-lines between HO and sites.
• Full Support for Telephony Exchange Services and Camera Security System.
• Supply chain approvals for all needed IT materials(servers, PCs, printers, IT accessories)
 My Achievements - Completed Projects
 ERP system implementation (Motakamel) for all departments.
 LAN&WAN; Network Projects (Installations, O&M).
 Website development (Alshalawi.com).
 Internet services  IT Fixed Assets management.
 New E-mail server promotion.
 Telephony Exchange Services.
 Camera Security system .


Company Details

Al-Shalawi International Holding Co.

ALKHOBAR, Saudi Arabia

More than 1000 employees

Construction - Industrial Facilities and Infrastructure

N/A

Feb 2014 to Feb 2015 (1 year)
R&D Projects Manager at German University of Cairo

Experience Details

R&D Projects Manager

Project/Program Management, Operations/Management

Manager

 My Responsibilities:
• Responsible for data automation projects of GUC university's industrial park.
• Automated Governmental affairs section and Managed backup and updates.
• Hold meeting with general manager to discuss project 's initiation and charter.
• Hold meetings with projects' stakeholders to co-ordinate and gather requirements and data needed to analyze and prepare projects scope.
• Prepare projects' plans (define scope and WBS, milestones, estimate time and cost, define needed resources and stakeholders, estimate risk , prepare tasks' schedule, set baseline).
• Hold kickoff meeting with stakeholders to preview project's plan and obtain approval or negotiate and solve any conflicts, to be included in final approved plan.
• Hold meetings with GM to present projects status reports, and discuss progress, issues , risks, performance, and corrective actions


Company Details

German University of Cairo (multinational)

5th settlement New Cairo, Egypt

More than 1000 employees

Education

http://www.guc.edu.eg/

Jan 2010 to Mar 2011 (1 year 1 month)
ERP Projects Manager at Vertika Co. - Kandil Group

Experience Details

ERP Projects Manager

Project/Program Management

Manager

Vertika Co. Kandil Group (Egypt)
Leading company for ERP implementations and IT Business Solutions projects
(ERP agent - Implementations and Development) CMMI level.2 certified since 28/2/2008
Roles & Responsibilities:
 Projects Manager (ERP implementations and IT Business Solutions Projects)

• Supported Vertika company until achieved CMMI level.2 certified, Implemented CMMI PM's processes, attended and passed CMMI appraisals.
• Followed CMMI Quality system to commit with standards and process improvement.
• Developed projects' plans based life cycle, operate ,monitor and control all projects' activities.
• Managed customer's data gathering, setup data, data entry, 1st requirements , gap analysis, 1st develop, 1st installation and deployment, training, running modules, 2nd requirements , gap analysis, 2nd develop, 2nd installation and deployment, training, running all modules, customers' support until projects closure.
• Issued status reports which record projects' progress, performance, significant deviations, measurements and analysis.
• Hold project meetings with sponsor to discuss project statement of work and milestones
• Hold project progress status meetings with stakeholders (internal, external).
• Risks identification, monitor and analyze severity, probability and impact.
• Made risks contingency plans and needed work around plan for occurred risks.
• Handled and approve Employee’s (appraisal, time sheet, conflict management …. etc).

Projects:
• Company preparations for quality system implementations for CMMI level 2
• Business Solutions Projects (HR Workflow system, Attendance system) for Kandil Group.
• ERP implementations projects for following sites (clients) :

 Kandil Glass [Glass products manufacturer]
 Integrated Oils Co. [ Oils and foods products manufacturer]
 Al-Rabie Co. (Foods) [ foods products manufacturer]


Company Details

Vertika Co. - Kandil Group (multinational)

Egypt

51-100 employees

Computer Software

http://www.verti-ka.com/

Jun 2007 to Jul 2009 (2 years 1 month)
Projects Managers (O&M) at Al-Moammar Info. Systems

Experience Details

Projects Managers (O&M)

Project/Program Management

Manager

Al-Moammar Information Systems (Saudi Arabia – Riyadh)

IT solutions provider which undertakes IT Business Solutions projects (Turn key projects) .

Roles & Responsibilities:
 Projects Managers (O&M)

• Managed IT projects (Operations and Maintenance O&M) in the central region (Riyadh).
• Managed new installations, preventive & corrective maintenance projects.
• Followed monthly invoices and claims for O&M projects.
• Validated and procured needed spare parts, S/W, H/W, network equipments and operational materials for O&M.
• Handled needed procurement documents (PO, PR, RFP, RFQ, BOQ, quotations, proposals, contracts…. etc).
• Handled and approved Employee’s (work schedule, time sheet, assessment report, Vacation plan, recognition and reward system, conflict management…. etc).
• Interviewed and hired IT projects manpower staff.
• Sub-contracted and outsourced supporting services contracts for IT sites like:

 Electric & network cabling contractors. - A/C maintenance.
 Employee’s Attendance machines. - Fire alarms systems.

Projects - Sites:
 Ministry Of Justice: Courts in 6 cities.
 Ministry Of Justice: Ketabat Al-Adl in 4 cities ( الشهر العقارى ).
 MOWE (Ministry Of Water and Electricity): WAN support for 29 Sites in Riyadh area.
RCJY (Royal Commission for Jubail & Yanbu): Riyadh Head Office


Company Details

Al-Moammar Info. Systems (multinational)

Riyadh, Saudi Arabia

101-500 employees

Information Technology Services

N/A

Aug 2005 to Feb 2006 (6 months)
IT & Communications Technical Support Engineer at Saudi Arabian Airlines

Experience Details

IT & Communications Technical Support Engineer

Installation/Maintenance/Repair

Experienced (Non-Manager)

 My Responsibilities:
- Issued daily reports and scheduled preventive maintenance for all critical H/W equipment.
- Handled [Travel agencies' Help Desk] for technical support (PC WAN Network, **Galileo Extranet) and automated their data base recovery system.
- Installed and supported
• PC networks (LAN, WAN), servers and workstations.
• Networks, Controllers, Multiplexers, Branch Panels, Modems... etc.).
• Telephony Exchanges and Intercoms networks.
• MDF (Main Distribution Frame) included Data and telephony networks.
• Leased lines, tie lines, trunks… etc.


 Completed Projects- Sites:
- Saudi Arabian Airline's Airports (Jeddah, Gizan, Sharoora, Hail, Al-Jouf... etc.).
- Saudi Arabian Airline's Sales and Reservation offices in Saudi Arabia.
- All travel agencies (Computers & Networks) in Saudi Arabia.


Company Details

Saudi Arabian Airlines (multinational)

Jeddah, Saudi Arabia

More than 1000 employees

Airlines/Aviation

http://www.saudiairlines.com

Aug 1994 to Oct 2004 (10 years 2 months)

Achievements


ITIL Foundation Certificate 2013 in IT Service Management , PeopleCert PMP Certified 2006 , Project Management Institute, Pennsylvania, USA.

Education

BSc in Electronics and Communications Engineering

Education Details

BSc

Electronics and Communications Engineering

Cairo University, Egypt

C / Good / 65 - 75%

Electronics and Communications

N/A

Cairo University
1982 - 1987

Certifications

PMP
Sep 2006

Certificate details

PMP

Sep 2006

72 out of 100

N/A

N/A

PMI (Project Management Institute)

PMP Certified since 2006

Certificate details

ITIL Foundation Certified 2013

Apr 2013

74 out of 100

N/A

32333-38686

Peoplecert, APM Group

ITIL Foundation Certified 2013, in IT Service Management, Peoplecert, APM Group

Training and Courses

Training/Course Details

Proud to serve you (Public Relations)

Mar 2002

Saudi Arabian Airlines

N/A

Training/Course Details

Hands on Data Communication network.

May 2003

Saudi Airlines

Hands on Data Communication network.

Training/Course Details

PMP Preparation course

May 2006

American University ,Cairo

PMP Preparation course by American University.

This profile is fresh!
Last update 23 days ago.

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Profile Skills and Keywords

AirlinesAl-Moammar Info. SystemsAnalyticalArabicAviationBusiness-orientedComputer SoftwareConstruction - Industrial Facilities And InfrastructureERP Projects ManagerEducationElectronics And Communications EngineeringEnglishExecutorFootballGerman University Of CairoHands On Data Communication Network.IT & Communications Technical Support EngineerIT ManagerIT Projects ManagerITIL Foundation Certified 2013Information Technology ServicesInstallationLeaderMS ProjectsMaintenanceManagementPMPPMP Preparation CoursePlannerProgram ManagementProjectProject ManagementProjects Managers (O&M)Proud To Serve You (Public Relations)R&D Projects ManagerReading.RepairSaudi Arabian AirlinesTennisVertika Co. - Kandil GroupVisio Professional, Outlook, Word, Excel, PowerPoint

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

MS projects

MS projects

: Advanced

: Extreme - I love it!

:

5-7 years

Visio Professional, Outlook, Word, excel, PowerPoint

Visio Professional, Outlook, Word, excel, PowerPoint

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Project Management

Project Management

: Advanced

: Extreme - I love it!

:

5-7 years

ERP Projects Manager

ERP Projects Manager

: Advanced

: Extreme - I love it!

:

3-5 years

IT Manager

IT Manager

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Executor, Leader, Planner, Business-oriented

Online Presence

https://sa.linkedin.com/in/hatemmansour1http://hatemmansour.branded.me/http://hatemmansour.branded.me/

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