HA
Hatem Alamoudi
Senior Customer Business Developer at Tamer Healthcare
Jeddah, Saudi ArabiaWork Experience
Senior Customer Business Developer
Tamer Healthcare
Mar 2018 - Present -7 yrs, 2 months
Saudi Arabia
- Job Details:Build and maintain strong relationships with customers, understanding their needs and preferences. Identify opportunities for expanding business within existing accounts through upselling, cross-selling. Collaborate with sales, marketing, and product teams to develop strategies for business growth within client accounts. Create and implement account plans to achieve sales targets and maximize customer satisfaction. Serve as the main point of contact for senior customers, providing updates, addressing concerns, and ensuring timely responses to inquiries. Track key performance indicators (KPIs) to measure the success of business development initiatives and adjust strategies accordingly. Coordinate cross-functional teams to execute business development projects and ensure timely delivery of solutions to customers. Prepare regular reports and presentations to senior management on the status of client accounts, business development activities, and revenue projections. Seek feedback from customers and internal stakeholders to continuously improve processes, services, and offerings to better meet client needs.
Tamer Healthcare
Sep 2015 - Mar 2018 -2 yrs, 6 months
Saudi Arabia
- Job Details:As a customer business development specialist, my responsibilities involve serving as a liaison between the company and its customers, managing customer accounts, addressing inquiries and concerns, ensuring customer satisfaction, coordinating with internal teams to fulfill customer orders, and providing support throughout the sales process. Additionally, analyzed customer data to identify opportunities for growth and improvement.
Bugshan Hospital
Jan 2012 - Aug 2015 -3 yrs, 7 months
Saudi Arabia
- Job Details:Explained procedures to calm and educate patients on imaging techniques. Monitored patient conditions and reactions, reporting abnormal signs to medical practitioners. Prepared examination rooms with equipment and supplies required for treatment. Followed patient care and safety protocols to minimize radiation exposure in line with best practices. Protected patient privacy and confidentiality with adherence to data security protocols. Established patient trust and positive rapport while conducting examinations.
Education
Bachelor's Degree in Business Administration
Midocean UniversityJan 2021
Bachelor's Degree in Applied Medical Science: Radiology & Medical Imaging
October 6 University (OU)Jan 2005 - Jan 2009 - 4 yr
Skills
- Key Account Management
- Vendor Management
- Computer skills (ERP systems & MS Office)
- Leadership skills
- business development skills
- Contracts management skills
- NUPCO & ministries relations
- tender management
- Customer relationship management skills (CRM)
- negotiation skills
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Languages
Arabic
FluentEnglish
Advanced