Basic Info

Harshkumar Shirbad

5 years

India

Master's Degree

Manager

Work Experience

Project Manager at EC-Council

Experience Details

Project Manager

Project/Program Management

Manager

 Delivery of the projects on a timely basis in collaboration with the management team.
 Project planning, implementation, tracking and closure of the planned deliverable.
 Manage, coordinate and communicate with the stakeholders (internal as well as external) to assess project requirements
 Product launching at global level
 Agile/Scrum Development
 Training and Development
 Produce management reports regularly
 Call development meetings including meetings involving external stakeholders and ensure proper meeting minutes and follow-up
 Identify, negotiate and implement services with external contractors and vendors that relate to development process
 Adhere to ANSI requirements that are related to development process
 Project Management includes managing outcomes such as - create outlines, storyboards, scripts, job aids, activities, workbooks, assessments, and other deliverables


Company Details

EC-Council (multinational)

Hyderabad, India

101-500 employees

Education

www.eccouncil.org

Sep 2016 to Jun 2017 (9 months)
Manager - Service Delivery at Dhanu BPO Services

Experience Details

Manager - Service Delivery

Operations/Management, Project/Program Management

Manager

 Establish or refine service delivery processes
 General oversight over employees involved in the delivery process
 To ensure delivery processes are efficient and cost effective.
 To reduce costs and streamline the process without adversely impacting the client experience
 To constantly assess customer feedback and make necessary improvements.
 Ensure service related documentation is accurate and kept up-to-date at all times
 Supervision of practice
 Coaching of staff
 Recruitment
 Performance planning
 Performance appraisals
 Performance management
 Roster management
 Leave management
 Time sheet approval


Company Details

Dhanu BPO Services

Nagpur, India

11-50 employees

Business Services - Other

www.DhanuBPO.com

Dec 2015 to Sep 2016 (9 months)
Project Manager at Consummate Inc.

Experience Details

Project Manager

Project/Program Management

Manager

 Accomplishes development staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
 Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
 Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
 Directs technological research by studying organization goals, strategies, practices, and user projects.
 Completes projects by coordinating resources and timetables with user departments and data center.
 Verifies application results by conducting system audits of technologies implemented.
 Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
 Recommends development strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
 Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
 Maintains quality service by establishing and enforcing organization standards.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
 Contributes to team effort by accomplishing related results as needed


Company Details

Consummate Inc.

Nagpur, India

11-50 employees

Computer Software

N/A

Nov 2013 to Nov 2015 (2 years)
Assistant Project Manager at Technobizz Telemarketing Pvt. Ltd.

Experience Details

Assistant Project Manager

Project/Program Management

Experienced (Non-Manager)

 Coordinating internal resources and third parties/vendors for the flawless execution of projects
 Ensuring that all projects are delivered on-time, within scope and within budget
 Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
 Ensure resource availability and allocation
 Develop a detailed project plan to track progress
 Use appropriate verification techniques to manage changes in project scope, schedule and costs
 Measure project performance using appropriate systems, tools and techniques
 Report and escalate to management as needed
 Manage the relationship with the client and all stakeholders
 Perform risk management to minimize project risks
 Establish and maintain relationships with third parties/vendors
 Create and maintain comprehensive project documentation


Company Details

Technobizz Telemarketing Pvt. Ltd.

Bhilai, India

51-100 employees

Computer Software

www.technobizz.in

Sep 2011 to Oct 2013 (2 years 1 month)

Education

Masters in Computer Management in Operations Management

Education Details

Masters in Computer Management

Operations Management

RTM Nagpur university, India

C / Good / 65 - 75%

Operations Management Information Technologies Information System Object Oriented Programming

N/A

RTM Nagpur university
2011 - 2012
MBA in Information Technology Management

Education Details

MBA

Information Technology Management, Marketing Management

Kohinoor Business School, India

Not specified

N/A

N/A

Kohinoor Business School
2009 - 2011
College Diploma in Computer Applications

Education Details

College Diploma

Computer Applications

RTM Nagpur university, India

C / Good / 65 - 75%

N/A

N/A

RTM Nagpur university
2008 - 2009
B.Com (Computer Applications) in Computer Applications

Education Details

B.Com (Computer Applications)

Computer Applications

RTM Nagpur university, India

Not specified

N/A

N/A

RTM Nagpur university
2005 - 2008
High School - Other

High School Details

Other

Maharashtra Board

India

2005

Not specified

10+2 (Science Stream)

Maharashtra Board
2005

Certifications

PRINCE2
Aug 2015

Certificate details

PRINCE2

Aug 2015

N/A

N/A

N/A

Axelos Global Best Practices

N/A

Certificate details

Certified Scrum Product Owner

Apr 2017

N/A

N/A

N/A

Scrum Allience

N/A

Certificate details

Certified Scrum Master

Jul 2015

N/A

N/A

N/A

Scrum Allience

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

Agile/ ScrumAssistant Project ManagerBusiness Services - OtherCertified Scrum MasterCertified Scrum Product OwnerComputer ApplicationsComputer SoftwareEC-CouncilEducationEnglishHindiInformation Technology ManagementJIRAMBAMS OfficeMS ProjectManagementManager - Service DeliveryMarketing ManagementOperations ManagementPRINCE2Program ManagementProjectProject ManagementProject Manager

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Hindi

Hindi

: Fluent

: Advanced

: Fluent

: Fluent

Tools and Technologies

JIRA

JIRA

: Advanced

: Extreme - I love it!

:

1-3 years

MS Office

MS Office

: Advanced

: High

:

5-7 years

MS Project

MS Project

: Advanced

: High

:

1-3 years

Fields of Expertise

Project Management

Project Management

: Advanced

: Extreme - I love it!

:

5-7 years

Agile/ Scrum

Agile/ Scrum

: Advanced

: Extreme - I love it!

:

3-5 years

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