HB

Harshal Ba

CMDB Lead at ThoughtFocus

India

Work Experience

  • CMDB Lead

    ThoughtFocus

    Mar 2025 - Present -6 months

    India

    • Job Details:Overseeing end-to-end CMDB operations, managing 12 million configuration items (CIs), ensuring KPI accuracy through stale CI and duplicate CI remediation, and leading service catalogue mapping.

  • Global ITAM Lead - Professional 3

    Western Digital

    Jun 2024 - Dec 2024 -6 months

    India

    • Job Details:Asset lifecycle tracking, global IT asset stock count tracking, ensuring SCCM & ServiceNow integration, and collaboration with finance asset team.

  • Lead Administrator

    Wipro Technologies

    Jun 2024 - Dec 2024 -6 months

    India

    • Job Details:Intune & ServiceNow integration with CMDB, KPI report publishing, managing escalations, and tracking project-related activities.

  • Team Lead

    Birlasoft Technologies

    Jun 2021 - Jun 2024 -3 yrs

    India

    • Job Details:Managing the India assets database and CMDB, engaged in compliance and audit part, and baseline data gathering.

    • Education

    • Master's Degree in Information Technology

      United Business Institutes

      Jan 2010 - Jan 2012 - 2 yr

    • Bachelor's Degree

      Nahda University (NUB)

      Jan 2004 - Jan 2008 - 4 yr

    Skills

    • Configuration Management
    • ServiceNow
    • Process Improvement
    • IT Asset Management
    • CMDB Optimization
    • Audit & Compliance
    • Stakeholder Collaboration
    • Service Mapping
    • Data Integrity

    Languages

    • English

      Fluent
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