Basic Info

Hany Mohammed

1 year

Alexandria Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Technical Support at Aftco Egypt

Experience Details

IT Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Aftco Egypt

Cairo, Egypt

N/A

Business Services - Other, Banking, Construction - Industrial Facilities and Infrastructure

N/A

Feb 2016 to present (10 months)
Technical support at Xceed

Experience Details

Technical support

Customer Service/Support

Entry Level

N/A


Company Details

Xceed

Smart Village, Egypt

N/A

Consumer Services

N/A

Sep 2015 to Feb 2016 (5 months)

Achievements


Fortigate Firewall Installation and configuring,
Upgrade windows server 2008 R2 to Windows server 2012 R2.



Dealing with customer and get their satisfaction.
Deep knowledge with ADSL.


Finished college study at 2011

Education

Bachelor's Degree in IT

Education Details

Bachelor's Degree

IT, IS

faculty of computers and informatics, Egypt

Not specified

programming,network, database, graphics,decision support

N/A

faculty of computers and informatics
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

baghdad

Egypt

2007

A / Excellent / 85 -100%

N/A

baghdad
2007

Certifications

MCSA
Jun 2015

Certificate details

MCSA

Jun 2015

N/A

N/A

N/A

Microsoft

Windows Server 2012 R2

MCSE
Jun 2015

Certificate details

MCSE

Jun 2015

N/A

N/A

N/A

Microsoft

N/A

CCNA
Jun 2015

Certificate details

CCNA

Jun 2015

N/A

N/A

N/A

Cisco

N/A

Training and Courses

mcsa at computek
May 2015

Training/Course Details

mcsa

May 2015

computek

N/A

mcse at computek
Jul 2015

Training/Course Details

mcse

Jul 2015

computek

N/A

Training/Course Details

CCNA R&S

Jul 2015

computekeg

Finished ccna routing and switching course

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ADSLAcronis Backup SolutionArabicAvaya AdministrationAvaya Telecom SystemBankingBusiness Services - OtherCCNACCNA R&SCISCO Routers & SwitchesChessCloudCommunicatorConstruction - Industrial Facilities And InfrastructureConsumer ServicesCustomer ServiceEnglishFingerprint MachineFortigate FirewallHELP DESKHandles StressHard WorkerISITIT Technical SupportJavaMCSAMCSEMicrosoft Windows XP, 7, 8, 10.NetworkingOrganizerPCs, Laptops And Other Network DevicesPrinters , Scanners And CopiersProblem SolverProgrammingSQLSoftware DevelopmentSupportSystem AdminTechnical SupportWeb DevelopingWindows Server 2008Windows Server 2012

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Windows XP, 7, 8, 10.

Microsoft Windows XP, 7, 8, 10.

: Expert

: Extreme - I love it!

:

5-7 years

Windows Server 2008

Windows Server 2008

: Advanced

: High

:

Less than 1 year

Windows Server 2012

Windows Server 2012

: Advanced

: Extreme - I love it!

:

1-3 years

Fortigate Firewall

Fortigate Firewall

: Advanced

: High

:

Less than 1 year

ADSL

ADSL

: Advanced

: High

:

1-3 years

Printers , Scanners and Copiers

Printers , Scanners and Copiers

: Advanced

: High

:

1-3 years

PCs, Laptops and other network devices

PCs, Laptops and other network devices

: Advanced

: High

:

1-3 years

CISCO Routers & Switches

CISCO Routers & Switches

: Intermediate

: High

:

1-3 years

Avaya Telecom System

Avaya Telecom System

: Intermediate

: High

:

Less than 1 year

Fingerprint Machine

Fingerprint Machine

: Intermediate

: Medium

:

Less than 1 year

Acronis Backup Solution

Acronis Backup Solution

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Java

Java

: Advanced

: Extreme - I love it!

:

1-3 years

HELP DESK

HELP DESK

: Advanced

: Extreme - I love it!

:

1-3 years

IT

IT

: Intermediate

: Extreme - I love it!

:

1-3 years

SQL

SQL

: Intermediate

: High

:

1-3 years

Web Developing

Web Developing

: Intermediate

: High

:

1-3 years

Cloud

Cloud

: Intermediate

: High

:

Less than 1 year

Avaya Administration

Avaya Administration

: Beginner

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Organizer, Problem Solver, Handles Stress

Online Presence

HTTPS://EG.LINKEDIN.COM/PUB/HANY-RAGAB/BB/700/588https://www.facebook.com/hany.ragab343http://www.techithany.comhttp://people.bayt.com/hragab611/?src=pp&event=shr&utm_campaign=Viral_Share_Profile&utm_medium=viral

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