HG
Hany Garass
Senior Network Security Engineer
Montreal, CanadaWork Experience
Senior Network Security EngineerFull Time
SecureOps
Jul 2018 - Present -7 yrs, 1 month
- Job Details:∙ support for a wide variety of Network security related devices. This includes, Firewalls, Proxies, VPNs, Palo Alto, Cisco and F5; ∙ Adjust FW policies as customer needs change; ∙ Network Architecture and Design ∙ Troubleshoot accessibility issues; ∙ Troubleshoot FW outages; ∙ Analyze traffic being passed through the firewall; ∙ Troubleshoot security issues by replicating a customer environment; ∙ Ensure compatibility of numerous security devices; ∙ Ensure that devices continue to protect customer environments from the latest threats and vulnerabilities.
Senior Quality Assurance EngineerFull Time
Symantec
Feb 2016 - Feb 2018 -2 yrs
Canada
- Job Details:∙ Highly Proficient in System testing of Proxy SG. Involving but not limited to building the test environment, authentication of servers, network and security design and maintaining traffic flow ∙ End to End system testing including functionalities, operability and performance while integrating all network components such as routers, switches, firewalls, and load balancer ∙ Network design involving but not limited to, LAN (Routing, Switching) ∙ Security design involving but not limited to (firewall configuration, load balancing F5, Alteon) ∙ Configured /maintained load balancer: F5 Big IP, Alteon ∙ Configured avalanche traffic generator for various traffic patterns, to test operability with different systems/networks and insure functionalities of the proxy are working in an integrated way with other elements in network (authentication, load balancing, WCCP, protocol control like HTTP, HTTPS, and FTP, etc.) ∙ Troubleshooting any issues that might evolve while testing different protocols in testbed ∙ Responsible for creating new test labs (Network design, Implementation), this includes but not limited to, virtualization using ESXi, configuring routers/switches, different server’s types with different operating systems (CentOS, Ubuntu, windows) ∙ Tested Cloud Data protection solution (CDP). Testing different clouds (salesforce, servicenow, Oracle Field service cloud) ∙ Created and designed test plans based off agile environment to ensure data is protected over the cloud and executed test cases based on the test plan design to ensure that the product was implemented effectively. ∙ Collaborated with development team to file bugs and ensure that the functionalities of the system are working properly ∙ Created comprehensive test reports by compiling and analyzing test results
Senior Customer Support Engineer Full Time
BlueCoat Incorporated
Jan 2013 - Feb 2016 -3 yrs, 1 month
Canada
- Job Details:∙ Diagnosed and solved customer’s complex technical networking and security incidents including security issues, routing issues, LAN issues and switching issues. ∙ Supported and directed customer with the best proxy deployment for security solution most fitting to customer’s networks and needs ∙ Provided technical support to field engineers, presales engineer and technicians ∙ Responded to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment.
Support Test Analyst Full Time
Sandvine Incorporated
Jul 2010 - Jan 2013 -2 yrs, 6 months
Canada
- Job Details:∙ Managed, developed, and maintained test lab (Cisco routers and switches, ESXi/VMware virtualization, Vbox, sandvine gear) ∙ Performed End to End function testing and qualifying deployment models for new architecture for customer readiness ∙ Designed Network LAN (routing, like OSPF, switching) WAN (BGP routing) MPLS (this involved EoMPLS, L3VPN, L2VPN) ∙ Acted as higher level support for level 1 level 2 support ∙ Mimicked Customer Network by deploying it in the lab to test existing issues or to test new functions. That involved a wide knowledge of Network infrastructure and different platforms (Cisco, Free BSD, and Ubuntu) ∙ Provided feedback into product management and engineering to help develop the product. ∙ Used the perspective and expectations gained as a Customer Advocate to evaluate overall operation, functionality and usability for all DPI products and reporting systems
Education
BSc in telecommunications ane electronics engereeing
Ain Shams University (ASU)Jan 1996 - Jan 2001 - 5 yr
Languages
English
FluentArabic
FluentFrench
Intermediate
Training & Certifications
F5 Big IP administrator
F5·2018ASA firewall specialist
2015CCNP service provider
Cisco·2014CISSP
Synergy (Global knowledge) ·2010UNIX (solaris 10)
AVIT·2009BCCPP
2006BCCPA
2006CCNP
2005CCNA
2002