Basic Info

Hamdy El-Wasify

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Helpdesk at Inovasys

Experience Details

IT Helpdesk

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Inovasys

Cairo, Egypt

11-50 employees

Engineering Services, Business Supplies and Equipment , Information Technology Services

N/A

Jun 2017 to present (2 months)
IT Assistant at Delight Co.

Experience Details

IT Assistant

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

• Implementing and managing Microsoft Domain Controller on Windows Server 2008.(user accounts & sharing printers & file sharing and permissions & group policy & Backups)
• Administering Microsoft Active Directory, DNS, DHCP.
• Making Data Backup plans.(servers and users)
• Supervising DVRs, CCTV and fingerprint attendance.
• Ensure network connectivity throughout a company's LAN/WAN
• Implementing VPN connection between branches and HQ for accessing our company resources with ISP.
• Installing, managing and deploying (Symantec or Kaspersky) antivirus server.
• Planning and implementing infrastructure for company sites.
• Installing, managing company system (Microsoft Dynamics Great Plans).
• Computers and laptops maintenance (Hardware & Software).
• Configuring routers and access points.
• Ensure design of system allows all components to work properly together.
• Monitoring, troubleshooting and solving user’s problems under all versions of windows.
• Maintain network and system security.
• Perform network address assignment.
• Managing VMware environment.
• Purchasing user’s needs (toners and computer accessories).
• Manage CCTV and fingerprint at different site and connect it to HQ.
• Purchasing of new H/W Servers, Routers, Switches, Pc and Software.


Company Details

Delight Co.

Cairo, Egypt

51-100 employees

Food and Beverage Production

N/A

Jul 2016 to Jun 2017 (11 months)
IT Engineer at Mr.Link co.

Experience Details

IT Engineer

Customer Service/Support

Experienced (Non-Manager)

• Managing users and computer accounts and groups.
• Managing and monitoring DHCP and DNS.
• Configure network access.
• Configure routers and switches.
• Computers and laptops maintenance (Hardware & Software).
• Purchasing user’s needs (toners and computer accessories).


Company Details

Mr.Link co.

Dakahlia, Egypt

1-10 employees

Computer and Network Security

N/A

Oct 2014 to Apr 2016 (1 year 6 months)
IT Helpdesk at IT Max Co.

Experience Details

IT Helpdesk

Installation/Maintenance/Repair

Entry Level

• Computers and laptops maintenance (Hardware & Software).
• Servers and users backups.
• Implementing Policies, permissions and restrictions on the users.
• Network and printers troubleshooting.
• Purchasing user’s needs (toners and computer accessories).
• Update servers and computers with new patches


Company Details

IT Max Co.

Dakahlia, Egypt

1-10 employees

Computer Networking

N/A

Jul 2013 to Aug 2014 (1 year 1 month)

Education

BSc in Engineering

Education Details

BSc

Engineering

Misr Higher Institute For Engineering & Technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Misr Higher Institute For Engineering & Technology
2008 - 2013

Certifications

CCNA
Apr 2016

Certificate details

CCNA

Apr 2016

N/A

N/A

CSCO12954426

N/A

Training and Courses

Training/Course Details

Maintenance & Artifacts

Aug 2012

Egypt Air Co.

N/A

Training/Course Details

Maintenance & Controling

Jul 2009

GASCO

N/A

This profile is fresh!
Last update 8 days ago.

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Profile Skills and Keywords

AnalyticalArabicBusiness Supplies And EquipmentCCNACisco SystemsCommunicatorComputer And Network SecurityComputer NetworkingComputer NetworksComputer SoftwareCustomer ServiceEngineeringEngineering ServicesEnglishFood And Beverage ProductionHard WorkerHardware And Software MaintainanceITIT AssistantIT EngineerIT HelpdeskInformation Technology ServicesInstallationInternetMaintenanceMaintenance & ArtifactsMaintenance & ControlingMicrosoft OfficeMicrosoft WindowsProblem SolverRemote Desktop ConnectionRepairSoftware DevelopmentSupportSupportiveWindows Server 2008,2012,2016

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

3-5 years

Remote desktop connection

Remote desktop connection

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Cisco systems

Cisco systems

: Intermediate

: Extreme - I love it!

:

1-3 years

Windows Server 2008,2012,2016

Windows Server 2008,2012,2016

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Hardware And Software maintainance

Hardware And Software maintainance

: Advanced

: Extreme - I love it!

:

1-3 years

Computer networks

Computer networks

: Intermediate

: Extreme - I love it!

:

1-3 years

Computer software

Computer software

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Communicator, Hard worker, Problem Solver, Supportive

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