Basic Info

Hala Sadek

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

FBL/Compliance specialist at Vodafone VIS

Experience Details

FBL/Compliance specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

Sep 2012 to present (4 years 3 months)
Floor support/trainer at Vodafone VIS

Experience Details

Floor support/trainer

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

May 2011 to Sep 2012 (1 year 4 months)
Performance manager at Vodafone VIS

Experience Details

Performance manager

Customer Service/Support

Manager

N/A


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

Nov 2011 to Sep 2012 (10 months)
VF UK customer service representative at Vodafone VIS

Experience Details

VF UK customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

May 2010 to May 2011 (1 year)
VF UK customer service representative at Vodafone VIS

Experience Details

VF UK customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

May 2010 to May 2011 (1 year)
VF UK customer service representative at Vodafone VIS

Experience Details

VF UK customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone VIS (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services , Telecommunications

N/A

May 2010 to May 2011 (1 year)
BPO course (intern) at Alsun faculty

Experience Details

BPO course (intern)

Operations/Management

Manager

N/A


Company Details

Alsun faculty

Egypt

N/A

Education

N/A

Jul 2009 to Oct 2009 (3 months)

Education

Bachelor's Degree in English

Education Details

Bachelor's Degree

English

Faculty of Alsun, Ain Shams university, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Alsun, Ain Shams university
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

our lady of perpetuel succor school

Egypt

2005

A / Excellent / 85 -100%

N/A

our lady of perpetuel succor school
2005
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAnalyticalArabicBPO CourseConsumer ServicesCustomer ServiceEducationEnglishFBL/Compliance SpecialistFloor Support/trainerHard WorkerInformation And Quality SupportInternetManagementMicrosoft ExcelMicrosoft WordOrganizerPerformance ManagerSupportSupportiveTeam PlayerTelecommunicationsTrainerVF UK Customer Service RepresentativeVodafone VIS

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

internet

internet

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

performance manager

performance manager

: Expert

: High

:

1-3 years

administration

administration

: Advanced

: Extreme - I love it!

:

1-3 years

information and quality support

information and quality support

: Advanced

: Medium

:

1-3 years

Trainer

Trainer

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Hard worker, Organizer, Team Player, Supportive

Online Presence

https://m.facebook.com/?hrc=1&refsrc=http%3A%2F%2Fh.facebook.com%2Fhr%2Fr&_rdr

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