
peter wambua haji
sales and marketing,Customer support
Nairobi, KenyaWork Experience
Research AssistantFull Time
Milele Africa Foundation
Jul 2015 - Sep 2015 -2 months
Kenya , Nairobi
- Job Details:o Conducted internal customer satisfaction survey o Arrangement and undertaking of face-to-face interviews with individuals o Designed questionnaire and other related survey methodologies o Arrangement and administration of questionnaire to individuals o Entry and analysis of data collected o Arrangement and maintenance of accurate file and records, both computerized and manual o Analyzed up and reporting of research findings o Performance of any other duties associated with the research project o Presentation of the report findings, clerical work and office assisting
Insurance Sales AgentFull Time
Jubilee Insurance Company Limited
Jan 2015 - Present -10 yrs, 5 months
Kenya , Nairobi
- Job Details:o Calling potential clients to expand customer base o Interviewing prospective clients to get data about their financial resources and discussing existing coverage o Explaining the features of various policies o Analyzing clients’ current insurance policies and suggesting additions or changes o Customizing insurance programs to suit individual clients o Handling policy renewals o Maintaining electronic and paper records o Helping policyholders settle claims
TelemarketerFull Time
Adept Technologies
Jan 2014 - Apr 2014 -3 months
Kenya , Nairobi
- Job Details:o Identifying prospects by reading telephone and zip code directories and other prepared listings. o Calling prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. o Influencing customers to buy merchandise by following a prepared sales talk to give product information and price quotations. o Completing orders by recording names, addresses, and purchases; referring orders for filling. o Securing information by completing data base backups. o Maintaining a safe and clean working environment by complying with procedures, rules, and regulations. o Maintaining operations by following policies and procedures; reporting needed changes. o Contributing to team effort by accomplishing related results as needed.
Education
Bsc in Marketing
UNITED STATES INTERNATIONAL UNIVERSITY-AFRICAJan 2011 - Jan 2015 - 4 yr
High School - Other
KWA MUTULA AIC SECONDARY SCHOOLJan 2009
Achievements
Nominated as the best sales agent of the month Voted as the best management student in campus Voted as the best player of the month Voted as best researcher in campus Voted as the personality of the year
Skills
- Microsoft Office
- Microsoft Powerpoint
- Internet
- Marketing
- Sales
- Research
- Customer Service
- Sales
- Human Resources (HR)
- Markeing
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Languages
English
Fluent
Training & Certifications
Marketing
ACCA·2013