profile-img

haitham hamdi

Retail & online banking (customer service agent) at National bank of Kuwait

Cairo, Egypt
  • customer care
  • Good knowledge of computer skills especially in MS Office
  • sales
  • siebel
  • Amadeus central course, Amadeus training center

Work Experience

  • Retail & online banking (customer service agent) at National bank of Kuwait

    Jun 2016 to present · 2 Years 5 Months
  • Senior Sales associate at Vodafone

    Jan 2013 to May 2016 · 3 Years 4 Months
  • customer care agent at Mobinil

    Internship
    Nov 2012 to Dec 2012 · 1 Months
  • guest services agent at Hyatt hotels

    Nov 2010 to Sep 2011 · 11 Months

Education

  • Licentiate degree of Arts in German section

    Menoufiya University - Egypt 2005 to 2009 · 4 Years
  • High School - Thanaweya Amma

    El sayed Al badwi - Egypt 2005

Skills
Tools and Fields of Expertise

  • customer care
  • Good knowledge of computer skills especially in MS Office
  • sales
  • siebel
  • Amadeus central course, Amadeus training center
  • Banking
  • T24
  • opera
  • FDI / Master Card system

Languages

  • English

    Advanced
  • German

    Intermediate

Training & Certifications

  • Trainee as customer services agent

    Mobinil · 2012
  • Amadeus central course , - General English Courses, - German Conversation Courses

    AUC , GOETHE – Institute , Amadeus training center · 2012