Basic Info

Haitham Elshahed

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior IT Engineer at Nile Radio Productions

Experience Details

Senior IT Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

- Ensuring network performance and availability.
- Managing the network for on air studios.
- Monitor network usage, issues and suggest solutions.
- Diagnose problems and solve issues.
- Supervision my team.


Company Details

Nile Radio Productions

Egypt

101-500 employees

Music

N/A

May 2016 to present (7 months)
Senior IT Specialist at Elsewedy Electric

Experience Details

Senior IT Specialist

Installation/Maintenance/Repair, Engineering - Telecom/Technology

Experienced (Non-Manager)

- Handling network for 12 Factories.
- Ensuring network performance and availability.
- Installation, configuration, maintenance and support for the network.
- Handling network projects.


Company Details

Elsewedy Electric

Cairo, Egypt

501-1000 employees

Construction - Industrial Facilities and Infrastructure

www.elsewedyelectric.com

Jul 2015 to Nov 2015 (4 months)
Senior IT Specialist at Saudi Arabian Airlines Ground Services

Experience Details

Senior IT Specialist

IT/Software Development

Experienced (Non-Manager)

- Ensuring network performance and availability.
- assign tickets for my team .
- Monitor network usage , issues and suggest solutions.
- Handling network projects.
- Diagnose problems and solve issues.
- Design and implementation networks for SGS new sites .
- Supervision my team .


Company Details

Saudi Arabian Airlines Ground Services

Jeddah, Saudi Arabia

N/A

Airlines/Aviation

www.saudiags.com

Jun 2012 to Jun 2015 (3 years)
Network Specialist at Saudi Arabian Airlines Ground Services

Experience Details

Network Specialist

IT/Software Development

Experienced (Non-Manager)

- Handling network for 26 airport .
- Installation, configuration, maintenance and support for the network
- Team working with our department teams ( Application , Helpdesk , Quality , PMO ).
- Handling network projects.
- Monitoring and troubleshooting SGS network .
- Documenting any change made to the network .


Company Details

Saudi Arabian Airlines Ground Services

Jeddah, Saudi Arabia

More then 1000 employees

Airlines/Aviation

N/A

Jun 2011 to Jun 2012 (1 year)
Maintenance Engineer at Etisalat

Experience Details

Maintenance Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

Running second level troubleshooting steps including network layers and Physical layer.
Troubleshooting DSLAMS at Central office.
Troubleshooting of Frame-relayconnections and local loops.
Troubleshooting Enterprise customers connections such as :
VPN and internet connections .
Troubleshooting ADSL customers connections.
Wan services : Frame- Relay , ATM , ADSL , MPLS .
Handling daily customer problems forwarded by our first line support via trouble tickets ( CRM , HP T.T )
Setting plans for tech's for distributing to the central offices.
Migration from old ATM Dslams to Huawei IP DSLAMS .


Company Details

Etisalat (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Jun 2010 to Jun 2011 (1 year)
Network Engineer at Golden First

Experience Details

Network Engineer

IT/Software Development

Experienced (Non-Manager)

Tandberg solution articture for customers who needs to install video Conference units at there side.
Supervision on company projects including installing cables, access points ,
Network nodes at customer side.


Company Details

Golden First

Jeddah, Saudi Arabia

51-100 employees

Information Technology Services

N/A

Dec 2009 to Apr 2010 (4 months)
IT Coordinator at IHG

Experience Details

IT Coordinator

IT/Software Development

Entry Level

Job role : Serving the network for IHG hotels in citystars cairo : - Intercontinental.
- Holiday inn .
- Stay bridge.
IT support : solving all staff & guest issues with our network.

Following the system and keep it up and running.


Company Details

IHG (multinational)

Cairo, Egypt

More then 1000 employees

Hospitality/Hotels

N/A

Dec 2008 to Dec 2009 (1 year)

Education

Bsc in Electronics and communications engineering

Education Details

Bsc

Electronics and communications engineering

AAST, Egypt

C / Good / 65 - 75%

communication systems , microwave , antenna , mobile communications , international business

N/A

AAST
2000 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

English school

Egypt

2000

B / Very Good / 75 - 85%

N/A

English school
2000

Certifications

CCNA
May 2007

Certificate details

CCNA

May 2007

N/A

N/A

N/A

N/A

CCNP
Jan 2012

Certificate details

CCNP

Jan 2012

N/A

N/A

N/A

N/A

CVOICE
Jun 2012

Certificate details

CVOICE

Jun 2012

N/A

N/A

N/A

Cisco

N/A

Certificate details

Tandberg certified product expert

Jan 2010

N/A

N/A

N/A

N/A

TSA
Jan 2010

Certificate details

TSA

Jan 2010

N/A

N/A

N/A

N/A

Certificate details

ITIL Foundation V.3 - IT Service Management

Jan 2014

88% out of 100%

N/A

N/A

EXIN

N/A

Training and Courses

Training/Course Details

DSLAM Smart AX MA5600 series trouble shooting

Sep 2011

Huawei university

N/A

Training/Course Details

IP DSLAM system overview

Sep 2011

Huawei university

N/A

This profile is fresh!
Last update 17 days ago.

Jobseeker photo

Profile Skills and Keywords

ACSAirlinesArabicAviationCCNACCNPCRMCUCMCVOICECiscoCisco TechnologyConstruction - Industrial Facilities And InfrastructureDSLAM Smart AX MA5600 Series Trouble ShootingElectronics And Communications EngineeringEnglishEtisalatHard WorkerHospitalityHotelsIHGIP DSLAM System OverviewIP TelephonyITIT CoordinatorIT Service ManagementITIL Foundation V.3 - IT Service ManagementInfobloxInfoblox NetmriInformation Technology ServicesInstallationLA/WANMaintenanceMaintenance EngineerMicrosoft OfficeMusicNTSNetwork EngineerNetwork SpecialistNetworkingOp ManagerPaloaltoPlannerProblem SolverRepairRiverbedRouting And SwitchingSenior IT EngineerSenior IT SpecialistSoccerSoftware DevelopmentSupportiveTSATandberg Certified Product ExpertTeam ManagementTeam PlayerTelecommunicationsVoice GatewaysVoip

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

CRM

CRM

: Advanced

: Extreme - I love it!

:

1-3 years

NTS

NTS

: Advanced

: Extreme - I love it!

:

1-3 years

ACS

ACS

: Advanced

: Extreme - I love it!

:

1-3 years

Op manager

Op manager

: Advanced

: Extreme - I love it!

:

1-3 years

Riverbed

Riverbed

: Advanced

: Extreme - I love it!

:

1-3 years

Voice Gateways

Voice Gateways

: Advanced

: Extreme - I love it!

:

1-3 years

Cisco

Cisco

: Advanced

: Extreme - I love it!

:

3-5 years

Paloalto

Paloalto

: Intermediate

: High

:

1-3 years

CUCM

CUCM

: Intermediate

: High

:

1-3 years

Infoblox Netmri

Infoblox Netmri

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Networking

Networking

: Expert

: Extreme - I love it!

:

3-5 years

LA/WAN

LA/WAN

: Advanced

: Extreme - I love it!

:

3-5 years

Routing and Switching

Routing and Switching

: Advanced

: Extreme - I love it!

:

3-5 years

IP Telephony

IP Telephony

: Advanced

: High

:

3-5 years

IT Service management

IT Service management

: Advanced

: Extreme - I love it!

:

1-3 years

Team Management

Team Management

: Advanced

: Extreme - I love it!

:

1-3 years

VOIP

VOIP

: Intermediate

: Extreme - I love it!

:

3-5 years

infoblox

infoblox

: Intermediate

: Extreme - I love it!

:

1-3 years

Riverbed

Riverbed

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Hard worker, Problem Solver, Team Player, Supportive

Online Presence

http://www.linkedin.com/profile/view?id=172621462&trk=tab_pro

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