HAYTHAM ABDELFATTAH ZAKI SHAARAWY

IT Support & ERP AdminFull Time

• Job Details:Provided technical support to end users, resolving hardware and software issues promptly to ensure business continuity. Managed and monitored system backups to maintain data integrity and availability. Delivered user training on new ERP system features and functionalities. Collaborated with cross-functional teams to implement system upgrades and enhancements. Administered ERP systems including property coding, troubleshooting system errors, and ensuring invoice accuracy before integration with the Zakat and Tax Authority. Developed landlord contracts and integrated them into the ERP system to automate revenue generation based on agreed percentages. Trained new employees on the ERP system and conducted regular workshops to introduce new updates. Key Projects: Development Housing Project – Al Khobar City (Project Management Director) Managed the project and supervised all phases to ensure high-quality execution. Set up a centralized control room for camera monitoring integrated with internal surveillance systems. Supplied and installed 48 cameras, connecting them to the control room to cover 10 residential and commercial buildings. Oversaw ERP system integration with property data, updating records, and ensuring compliance with governmental systems.

IT Support & Surveillance Systems SpecialistFull Time

• Job Details:Provided technical support for surveillance systems and security cameras ensuring continuous and efficient operation. Installed, configured, and programmed CCTV systems and wireless network links. Managed data recovery, storage solutions, and backup systems. Key Projects: Al Hayat Mall Project (Project Management Director) Set up a full control room for the mall with 300 CCTV cameras including PTZ control systems. Annual Camel Festival Project (Project Management Director) Established a control room for 600 CCTV cameras with centralized monitoring. Enabled all cameras with Nanostation Wi-Fi connectivity. IT SUPPORT & ERP ADMINISTRATOR Al-Shethri Electrical Appliances Co. (Project Management Director) Integrated accounting software with DDNS setup. Restored data from NAS Storage to the latest operational point. Dallah Hospital – Al Shifa Branch Project (Project Management Director) Supplied, installed, and programmed 60 CCTV cameras linked to the monitoring system. Orphan Child Association Project (Project Management Director) Supplied, installed, and programmed 60 CCTV cameras connected to the central control unit. Ajlan Agricultural Farm Project (Project Management Director) Supplied and installed 12 CCTV cameras with full programming. Deployed stock exchange display system integrated with 8 monitors. Configured server backup systems and integrated NAS Storage.

IT Support, Networking & Server Systems SpecialistFull Time

• Job Details:Delivered infrastructure projects for server rooms and networking systems. Installed and configured servers, storage devices, and firewalls. Programmed attendance systems and integrated them into central networks. Provided advanced troubleshooting for hardware, network, and software issues to ensure minimal downtime. Monitored system performance and implemented preventive maintenance plans. Managed user accounts, permissions, and security policies in Active Directory environments. Key Projects: Ewan Recruitment Company (Project Management Director) Prepared the infrastructure for the server room. Supplied and installed 3 network switches with patch panels, and 2 servers configured with VMware including: 1.Active Directory Server 2.Accounts Server for Delta software 3.Antivirus Server 4.Veeam Backup Server Installed NAS Storage, Firewall, and UPS power supply. Halwa Water Factory – Al Jouf City Project (Project Management Director) Supplied and configured VPN devices for all branches with DDNS setup. Installed 5 ZK attendance devices for 300 employees, programmed shifts, trained HR staff, and generated reports. Recovered the accounting server after a cyberattack in less than 30 minutes. Mawarid Recruitment Company (Project Management Director) Supplied and installed 3 HP servers. Installed 30 CCTV cameras with programming, and 4 attendance devices with training, integrated with the main branch. Al-Qafari Company (Project Management Director) Installed and programmed 4 Access Control units with reporting for 200 employees