Haidy Hafez

Working as IMAC coordinator and queue dispatcher at IBM

Madinaty, Cairo, Egypt
  • Microsoft Outlook
  • Microsoft Word
  • CRM
  • End User Support
  • ICDL

Work Experience

Plus BankerFull Time

CIB

November 2017 - Present • 6 yrs, 5 months

Senior Personal BankerFull Time

CIB

March 2016 - March 2017 • 1 yr

Personal BankerPart Time

CIB

April 2015 - March 2016 • 11 months

Working as IMAC coordinator and queue dispatcherFull Time

IBM

June 2014 - Present • 9 yrs, 10 months

Education

  • Bachelor's Degree in Alsun

    Ain Shams University (ASU)Jan 2006 to Jan 2011 · 5 Years

  • High School - Thanaweya Amma

    El Farouk Islamic Language School Jan 2006

Skills

Tools and Fields of Expertise

  • Microsoft Outlook
  • Microsoft Word
  • CRM
  • End User Support
  • ICDL
  • Linux

Languages

  • Arabic

    Advanced

  • English

    Advanced

  • Italian

    Intermediate

Training & Certifications

  •  AUC Translation diploma.

    AUC·2014

  •  ICDL

     ICDL·2011

  • English course

    Beriltz ·2011

  •  Business Process Outsourcing (BPO)” EDU-Egypt” by ITI:-

    Alsun Ain Shams·2009

  • English Course

    British council·2009
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