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Haidar Alsalem

IT Engineer at GCC Lab

Riyadh, Saudi Arabia

Work Experience

  • IT Engineer

    GCC Lab

    Nov 2021 - Present -3 yrs, 9 months

    Saudi Arabia

    • Job Details:Deliver level 1/2 technical support for system troubleshooting. Manage IT systems including CCTV cameras, access control, and ERP. Monitor and optimize network traffic and firewall device configurations. Implement and maintain hardware, software, and VoIP systems. Collaborate with internal and external teams for issue resolution and system upgrades. Manage & configure Microsoft Azure portal to improve operations and data management with enhanced security and availability. Manage Linux servers to ensure optimal performance and security.

  • Support Technician

    Fuad Al Fadhli Trading Co.

    Aug 2021 - Oct 2021 -2 months

    Saudi Arabia

    • Job Details:Provide first-line hardware and software troubleshooting. Resolve Windows and device-related issues.

    • Education

    • Bachelor's Degree in Information Systems Engineering

      Technical Trainers College

      Jan 2020 

    • Diploma in Technical Support

      College of technology

      Jan 2015 

    Skills

    • Docker
    • Asset Management
    • Compliance
    • Information Security
    • Network Administration
    • Technical Support
    • Troubleshooting
    • Active Directory
    • VoIP
    • FortiGate Firewalls
    View More

    Languages

    • Arabic

      Beginner

    • English

      Beginner
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